Zopi: Ali & US Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (374)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its extensive product range and user-friendly interface, ideal for e-commerce stores of all sizes. They praise its ease of use, AI-enhanced dropshipping features, and scalable solutions. The app is noted for efficient order fulfillment and exceptional 24/7 customer support, with a team that is responsive and helpful in resolving issues, enhancing the overall user experience.
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Seems great so far, even for a free user an employee was standing by to assist. I have a smaller store and the free version allows for 10 items to be listed at no cost.
Seems easy enough. Took a little time to get things figured out (probably didn't help that I skipped the tutorial). But with the help of Jennie and their online support through the app, we got things figured out in no time!
Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription.
P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.
Dear Customer,
We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.
Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.
We hope to receive a response from you so that we can provide you with the assistance you need.
Thank you for your trust and we wish you all the best!
Sincerely,
The Zopi Support team.
Customer service is legit and helped with a few issues. Managed to get through it and easy to use. Can't wait to start growing my business more with these items.
Cannot fulfill my orders. I like app design but faced a lot of problems with this app. Big waste of time!!!!!!!Customer support button doesn't even work!!!!!!
Serenaa's customer service was exceptional! She went above and beyond to assist me when I encountered an error message, and her kindness throughout the process made the experience even better.
just start using the app, the support team is very helpful, will see the functions after using. thanks
I use Oberlo (way better) and I tried AliOrders and after installing and subsequently removing the app there's now an ad showing up on my Oberlo's page advertising these guys, bit cheeky and underhanded - shows you what they're about.
Turns out it was because the plugin was still installed, removed it and the advert disappeared, still a bit cheeky dropping it on Oberlo's product page!
Hi there,
Aaron from FireApps support team. I want to apologize for the experience you’ve had with the app. If you don't mind, please drop us a ticket with more detail on the issue. Our support team will be more than happy to help you out.
I look forward to providing a much better experience for you.
Thanks for trying Ali Orders & have a great day!
I think it's a great app i don't have any complain yetttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
Problem solved in a minute. I would recommend it to everyone. it is great. By the way, it is not good to restrict customers to type minimum 100 characters in this review. I did not like this. Otherwise, the app is great, and the support is awesome.
Hi,
Thank you so much for your feedback and for choosing AliOrder
Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.
Thank again, and have a wonderful day!
Sincerely,
AliOrder Team