Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,512)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer support, which is particularly beneficial for beginners. They appreciate the quick, detailed assistance from support staff, including step-by-step guidance and tutorial videos. The app enhances dropshipping efficiency, improving processes like order fulfillment, and is noted for its real-time support and comprehensive onboarding assistance.

August 16, 2024

Apu oli helposti saatavilla ja auttava henkilö oli ihana.

Nook Nest Online Store
Finland
About 2 months using the app
January 29, 2024

Easy to follow for beginners. Great customer support, easy to read help articles, and short/concise/straight to the point tutorial vids to assist anyone new to the dropshipping world.

FIRST CLASS FC
United States
About 2 months using the app
February 20, 2024

Not impressed at all. I've just checked approx 50% of the 35 items listed on my shopify platform (after my first order set alarm bells ringing). Every item viewed so far will cost at least 20% more than the Zopi list price (the order that raised the alarm was +35%.

UK Home Automation
United Kingdom
3 months using the app
Zopi ⭐ replied February 22, 2024

Dear Customer,

We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.

Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.

We hope to receive a response from you so that we can provide you with the assistance you need.

Thank you for your trust and we wish you all the best!

Sincerely,
The Zopi Support team.

January 22, 2024

Very Poor, it is the only app I use that I does not load most times I try to adjust my products. I am uninstalling for that issue.

Arboleda Design
United States
5 months using the app
Zopi ⭐ replied January 24, 2024

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

October 20, 2024

Alice, ofereceu excelente atendimento

Trendy Online
Brazil
About 2 hours using the app
November 19, 2024

hankala löytää tuotteita, näyttää vain muutaman vaihtoehdon mitä haki ja sen jälkeen tulee ihan asiaan kuulumattomia tuotteita näkyviin. Ei pysty hakemaan esimerkiksi aliexpress myyjäkaupan nimellä. Ei pysty määrittämään eu alueen toimittajia. ei pysty määrittämään hakuun näyttämään hintaa suoraan omaan maahan tuontiin. ei pääse käymään saman kauppiaan sivuilla etsimässä muita tuotteita. todella hankala ja jäykkä sovellus. hinnat kalliimpia kuin tilaisi suoraan itselleen. jos haluaa peruuttaa tilauksen ei rahoja palauteta vaan joudut/pääset käyttämään sovellusta siihen asti kun olet maksanut.

Uniapneakauppa
Finland
1 day using the app
Zopi ⭐ replied November 21, 2024

Rakas ystävä

Pahoittelemme vilpittömästi kokemaasi haittaa.

Arvostamme suuresti asiakkaidemme näkemyksiä ja olemme sitoutuneet parantamaan palveluamme jatkuvasti.

Jotta voimme vastata kohtaamaasi haasteeseen tehokkaasti, tiimimme jäsen on ottanut yhteyttä saadakseen lisätietoja. Asiantuntijamme odottaa vastaustasi keskustellakseen kokemuksistasi ja selvittääkseen, kuinka voimme korjata asiat.

Kiitämme kärsivällisyydestäsi ja odotamme innolla, että pääsemme ratkaisemaan asian sinua tyydyttävällä tavalla.

Kiitos luottamuksestasi meitä kohtaan.

Ystävällisin terveisin,

Zopin tukitiimi.

April 16, 2024

Good Customer Service, Ross was very Helpful

KIDDVERSITY
United States
5 months using the app
January 4, 2024

this was the best customer service i have ever had in my entire life, especially with the agent named harry. my glorious king harry responded in a very quick and timely manner and helped me resolve my issue almost instantaneously and I think harry's salary should be raised to a million dollars per year.

momoco
United States
4 days using the app
April 13, 2024

Great Customer Service! Violette help me a lot!

Berta Shop
Germany
3 months using the app
January 25, 2024

Rocy is a great help! Fast response time and got my issues resolved extremely fast!

Velustrious
United States
About 2 months using the app