Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,512)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer support, which is particularly beneficial for beginners. They appreciate the quick, detailed assistance from support staff, including step-by-step guidance and tutorial videos. The app enhances dropshipping efficiency, improving processes like order fulfillment, and is noted for its real-time support and comprehensive onboarding assistance.

March 21, 2024

Rocy provided excellent assistance! With professionalism and expertise, she swiftly resolved my issue. Her friendly demeanor and dedication to finding a solution made the interaction pleasant and hassle-free.

Luxora
Canada
19 days using the app
January 26, 2024

It was amazing. Excellent service and helpful.

Little Lullababy Land
United States
5 months using the app
March 19, 2024

I recommend the App, great customer service, very fast response

Deva Glam
United States
6 months using the app
April 14, 2024

I did a test order and two clients ordered as well...all parties are yet to receive products after 4+ weeks.

Very disappointed.

DT Selects
United States
5 months using the app
Zopi ⭐ replied April 16, 2024

Dear D'angelo,

Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter.

Please be assured that your concerns have been escalated to our internal team for a thorough review. We understand the importance of efficient order placement and fulfillment for your business, and we want to ensure that every aspect of our app meets your needs.

A member of our team has reached out to discuss the challenges you've faced in more detail. We eagerly await your response so we can assist you further and address any outstanding issues.

Thank you for placing your trust in us. We are dedicated to ensuring your satisfaction and success.

Warm regards,

The Zopi Support Team

January 31, 2024

Scarlet was awesome this morning I'm new to this and she took her time to help with my fulfillments Thank you so much

Miz Frankie"s treasures
United States
About 1 month using the app
March 21, 2024

Everything’s nice and easy and simple but the search platform sucks balls there is no categories just a search bar

NM&G
United States
3 months using the app
April 10, 2024

Great support! I had so many questions, and Karina on chat was extremely helpful!

GloSkin
Australia
24 days using the app
Edited October 18, 2024

Rocy was very helpful and promptly solved the issue!

Dental Student Supplies
Australia
11 months using the app
March 19, 2024

Very good and fast support, they are really helpful

SFjewelry
Austria
4 months using the app
January 16, 2024

I cannot find a way to cancel this subscription. I know how to delete the app, but that may not cancel my subscription and monthly billing.

Le Shop
Canada
About 2 months using the app
Zopi ⭐ replied January 17, 2024

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.