Zopi ‑ AliExpress Dropshipping , 2,230 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, intuitive features, and positive business impact. It offers a free plan, streamlines order fulfillment, and provides a useful product mapping feature. The customer support is noted for its quick responses, clear guidance, and proactive assistance, including finding alternative suppliers. The live chat feature is valued for immediate help. The app is responsive to feedback, integrates with platforms like AliExpress and Temu, and the support team offers advice to improve stores and boost customer trust.
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Awful app that doesn't work properly, clicking on import buttons with nothing happening and support can't understand English. Have to ask 3 or 4 times so they can get the right canned answer by accident. I'm surprised this even exists on Shopify...
Hi Radu,
This is Raymond from the FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store.
I would like to inform you that reported issue has been fixed, and I am also following up with you via email for a faster response.
Look forward to hearing your reply.
Regards,
Raymond
这是我用过最差的插件！！！！！！！！！跳转非常慢不说，地址全部给我下单下错了 ，浪费了我一个下午的时间去重新下单，以此警示各位同行避雷！！！！！！！！！！用oberlo难道不香吗？？？？？？？？？？！
Hi Stacy,
Here`s Fiona from Fireapps Customer Support Team of Ali Orders and we are deeply sorry for this inconvenience caused.
In relations to your concerns including plugin and the wrong address on your orders, you please elaborate it so that we can check and help you further. Also I have seen that my colleague has send you follow-up emails, please let me know for further support.
Looking forward to hearing from you soon.
Best Regards
Fiona
This app is horrible & I would recommend anyone to be extremely cautious of using it. It's a beautifully designed app however the functionality of it is very poor. You'll waste a lot of time using it. Do not use it!!!
Hi Tom,
I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.
For your case, issue was forwarded to Development team to check and fix it. Could you please re-install our app, and give us a chance to support you with high priority ?
I am looking forward to hearing from you soon.
Regards,
Raymond
Cannot fulfill my orders. I like app design but faced a lot of problems with this app. Big waste of time!!!!!!!Customer support button doesn't even work!!!!!!
I use Oberlo (way better) and I tried AliOrders and after installing and subsequently removing the app there's now an ad showing up on my Oberlo's page advertising these guys, bit cheeky and underhanded - shows you what they're about.
Turns out it was because the plugin was still installed, removed it and the advert disappeared, still a bit cheeky dropping it on Oberlo's product page!
Hi there,
Aaron from FireApps support team. I want to apologize for the experience you’ve had with the app. If you don't mind, please drop us a ticket with more detail on the issue. Our support team will be more than happy to help you out.
I look forward to providing a much better experience for you.
Thanks for trying Ali Orders & have a great day!
SO BAD... DO NOT TRUST IT. Does not offer text message confirmations, when I push a product I get shipping places like "China9" or "Russia6". then the variants are so messed up. I tried fixing it all and when i tried to purchase from my own store it would say the product is unavailable or sold out or "could not find SKU number." DO NOT TRUST THIS APP... GO WITH OBERLO
Hi Austin,
My name is Lynn from FireApps Customer Support team, and I am sincerely sorry for the trouble you met.
Regarding your concern, Raymond from our team has supported you via live chat, so would you mind to follow up the issue with him directly for better response?
Hope it will be solved soon.
Thank you for your patience, and have a great day.
Regards,
Lynn
When Pushing products to store the app do what it wants change their name change images change description. lost time editing those so the app would do what ever it wants, im scared when an order its place it will bug this way
misleading information!! nit even close to oberlo. Don't waste your time installing this app. It's not free as they advertise so they mislead you!!!. such a scamer
Please don't install it ever, Extension not working at all, ali order shop is very pathetic very slow, not recommended to download.
Hi Chicwitt,
Here's Jesse from Ali Orders - AliExpress Dropship Support Team and we are deeply sorry for this inconvenience causing to your experience.
With your concern about the extension does not work, you could please let me know you can't import product from Aliexpress to your store or get what issue with the extension then we could check and give you better advice.
Please kindly try to remove current extension then add it again. Then check it to see if it works again or not.
https://support.fireapps.io/en/article/how-to-install-ali-orders-chrome-extension-n0vwb1/
We have seen that my colleague has sent you follow-emails, please let them know if you need further help.
Regards,
Jesse
Ali Orders - AliExpress Dropship Support Team
The app is not usable without paying, so there is no free use and I wasted some precious time without knowing this fact...
Hi! This is Ryth from the Ali Orders team.
Thank you for submitting a review for our app, and sorry for the unwanted experience.
Allow me to clarify a few misunderstandings here. Ali Orders does have a Free Plan offered for all users. We make sure that the Free plan includes all the basic functions, such as Importing products from AliExpress to your Shopify store, Order fulfillment & Basic settings.
You can start experiencing the app with the functions listed above. During your time here with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance. We provide customer support from real agents to all of our customers, including ones in the Free plan!
I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!