Reviews (316)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the dropshipping process, praising its ability to add a wide variety of products easily. They appreciate the AI features and user-friendly interface that enhance business scalability and operations. The 24/7 customer support is noted for its responsiveness and expertise, aiding in quick issue resolution and providing personalized assistance.

June 30, 2025

Fantastic Experience with Zopi!
Zopi was incredibly easy to install and made dropshipping products to my store simple and hassle-free. The online help chat is super user-friendly, and I had a great experience with Daisy, who assisted me—she was friendly, knowledgeable, and quickly helped me with everything I needed. Excellent service all around. I would definitely recommend Zopi to anyone looking to start or streamline their dropshipping business!

Meltrition
South Africa
About 2 months using the app
July 10, 2025

Its good for a beginner cuz u get a lot of help from the Zopi Team!
Daisy helped me out to get my first order fulfilled.

I would recommend it to a beginner cuz its free and the team helps you!

3,5 out of 5 stars!

Podure
Germany
26 days using the app
April 4, 2025

I recently had my first order fulfilled through the Zopi Fulfillment Service. As someone unfamiliar with the process, I truly appreciated the guidance and support from Ross and the rest of the team. Thanks to their help, everything went smoothly—no issues at all!

A big thank you to Ross for being so helpful! Working with the Zopi team and using their app has simplified my business operations. It's an incredible asset to my e-commerce store—no question about it.

I'm excited about our partnership's potential and look forward to watching it grow. Once again, thank you to Ross and the amazing Zopi team!

InspiredGrabs.com
United States
6 months using the app
June 24, 2025

I asked support to help me fulfill a shipment the lady who helped me was amazing, very patient, nice and walked me through everything step by step. I will be using Zopi for a very long time!

DarkShadows
United States
4 months using the app
July 23, 2025

Excellent customer service with brilliant staffs who make sure solve your problem. Strongly recommend.

Supersonic Trading
United Kingdom
5 months using the app
July 4, 2025

Super easy to use and if at any point you are confused the live chat is awesome! It does not go away after refreshing, or even closing and re opening the tab. Daisy was eager to help me get through an issue and even suggested other things we go over, which we did!

Scent & Steel
United States
About 4 hours using the app
March 14, 2025

So every online product in existence, has a bug every now and then. I should know, i'm a CTO for a living. So sure, every now and then theres an issue - and i'll be honest, most of the time its been a user error (my fault), but even when its an issue my end the customer support cannot do enough. Always very responsive, and always happy to help, and always remedy the issue quickly--which is so important for an online e-commerce business. Would recommend again and again! Most recently had the pleasure of working with Ross from the CS team, and as previously mentioned, could not do more to satisfy my needs and issues at hand.

The Card Cathedral
United Kingdom
30 days using the app
June 26, 2025

Good customer service, very helpful and kind. Ms. Daisy handled my inquiry so well. I am very thankful. Zopi with their customer service team will help your business succeed.

PORMA
United Arab Emirates
About 1 month using the app
July 10, 2025

Application fiable.
Personne à l'écoute (Merci Ross).

Aide pour passer une commande alors que je ne trouvais de fournisseur de remplacement.
Aide pour trouver des produits chez des fournisseurs (ex. Aliexpress).

Je ne souhaite plus utiliser que votre application. Donc, je recherche les produits qui me tienne à coeur dans ma boutique sur votre application.

Encore merci.

Le Shopping d’Anne-Catherine
Belgium
19 days using the app
March 16, 2025

I had the pleasure of working with Paula from customer service, and I am extremely impressed with the level of support she provided. After struggling with an issue for several days, Paula offered a suggestion that I had not previously considered, which ultimately resolved the problem. Her expertise and thoughtful approach were instrumental in resolving the matter efficiently. I greatly appreciate her assistance and dedication to ensuring a positive customer experience.

Safford's Closet
United States
About 2 months using the app