Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,510)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this dropshipping app for boosting their operations and securing initial orders, highlighting its intuitive interface that simplifies product finding and importing. Its comprehensive features facilitate easy setup and order fulfillment, with a strong focus on sourcing quality products. The app's customer support is highly regarded for its quick, effective responses and 24/7 availability, providing detailed assistance with visual aids and tutorials.

December 18, 2024

great app! but the amazing support from support agent Ross was out standing. no other words to add! thank you Ross for the support keep up the good work.

Helios T.S.F.
Netherlands
About 1 year using the app
December 16, 2024

Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!

Alfa Survival
Netherlands
10 months using the app
November 20, 2024

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

My Childrens Boutique
United Kingdom
4 months using the app
December 17, 2024

This was my first time placing an order to fulfill a customer order. The process in and of it self is antiquated and frustrating beyond belief. However, there was light at the end of the tunnel for me because I had the absolute most patient customer support representative, Azalea. I was chatting with via email and two chat windows at one point but she never missed a beat.

It was a pleasure working with her.

Words Have Power
United States
7 months using the app
Zopi ⭐ replied December 18, 2024

Dear Katina,

We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.

Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.

We hope to receive a response from you so that we can provide you with the assistance you need.

Thank you for your trust and we wish you all the best!

Sincerely,
The Zopi Support team.

Edited November 21, 2024

got amazing efficient work as per usual from minn, always an absolute breeze when i know i need to hit the support line

IShopAus
Australia
5 months using the app
October 29, 2024

Ethan was absolutely amazing understanding everything that I needed with my website, and of course, exceeded my expectations completely. I give him 10 Stars in every aspect of customer service performance. He is an amazing asset to your company and I will certainly recommend him and Zopi to my friends and family. Thank you for your perfect delivery of my beautiful website, LuxePaws.Online. I specifically hope Ethan can see this review. He definitely deserves recognition for outstanding performance.

LuxePaws.Online
United States
About 1 month using the app
December 11, 2024

The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!

Latine Merch
United States
11 months using the app
November 12, 2024

I was confused about my first two orders that came in through and how Zopi handled fulfillment. Vivian, thru the Help Desk, helped me a ton. It's 8PM here and she was readily available to help me understand the process. Great customer service.

ScoopSmart
United States
About 1 month using the app
September 28, 2024

⭐️⭐️⭐️⭐️⭐️
Amazing app with swift responses and exceptional support! Ross and Vivian helped me set up my new supplier through the app, and thanks to them, I earned my first dropshipping order. They also guided me with fulfillment, making the whole process seamless. I'm currently on the free plan but plan to upgrade soon. The future looks bright, and I'm excited to continue this dropshipping journey!

SoftFeel
United Kingdom
4 months using the app
November 2, 2024

Zopi has been great for finding quality dropshipping products. I was able to find lots of options in my niche. And Ross was very helpful in explaining how I could improve my site.

Enchanted
United States
About 1 month using the app