Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from AliExpress and its cost-effectiveness compared to competitors. The customer support team, especially Rajendra, Razi, and Sai Raghav, are commended for their prompt and helpful service, with the live chat feature being particularly useful. Merchants also value the pricing rules, auto-sync features, and the ability to import customer reviews. The user-friendly interface is suitable for dropshipping beginners.

January 17, 2018

excellent customer service. very experienced operators. answered all my questions promptly and accurately

Softsoldier
Canada
4 months using the app
Edited February 1, 2018

sai raghav helped me and I was thoroughly impressed - quick help offered - immediate questions answered - hope that box comes up every time i open this APP!!!!! I needed them too - I am new and i am totally overwhelmed learning all this - and so nice to have direct help. PLEASE keep it up - my new site AttitudeTee.com - not live yet - hope to launch in a week

Aldertree
United States
4 months using the app
May 3, 2018

I really love this program. I am new to Shopify and found this really easy to work with. When I did run into trouble, Sai Raghav was a great help. He understood me when I wasn't to sure how to explain everything correctly as I am new. I really look forward to the update of having Esty being added to the dropshipping program!!!

Madame Marys Boutique
Canada
4 months using the app
Edited June 24, 2019

Signed up recently & had problem importing products. I was helped by rep, Rajendra. Rajendra was helpful, professional & very friendly

Niqki
United States
4 months using the app
March 12, 2019

I had challenges getting products imported to my Shopify store, I was working with Rabbani and in less than 10 minutes, I was up and running. Excellent customer service.

Pet Remembrance Gifts
United States
4 months using the app
April 4, 2019

These guys are exceptional, the service itself is growing and evolving and already has some highly useful features. Whenever I need help from the live chat Razi has gotten back to me within minutes and answers all questions perfectly and resolves any problem you could think of (it may periodically take longer to begin communications, but you can trust that they will work hard for you). I feel this is an app you can trust, and it has a great honest team behind it.

Get to know it's features and the nature of how it works, and it will streamline any drop shipping business model you're working with.

Luminous Shipping
United States
4 months using the app
March 27, 2019

goooooooood jjjoooooooooooooooobsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Shinersstory
Indonesia
4 months using the app
May 15, 2019

This app is AMAZING!!! I recently experienced a technical issue. I was able to get a hold of a customer service rep named Basha within 15 seconds of submitting my request. He walked me through steps of how to fix said issue, and he was able to resolve the issue within 2 minutes flat. He was extremely polite, and made sure that the issue would not happen again. I highly recommend this app! LOVE LOVE LOVE Aliexpress!!!

Southern Bell Beauty Boutique
United States
4 months using the app
Edited September 26, 2019

I chatted with Razi who was very attentive and helpful, solved my problem straight away with outstanding communication throughout. Highly recommend Aliexpress Dropshipping and Thank you Razi!

CHICLIVING
Australia
4 months using the app
June 8, 2018

Rabbani was awesome. Great customer service.

Heap House
United States
4 months using the app