Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from AliExpress and its cost-effectiveness compared to competitors. The customer support team, especially Rajendra, Razi, and Sai Raghav, are commended for their prompt and helpful service, with the live chat feature being particularly useful. Merchants also value the pricing rules, auto-sync features, and the ability to import customer reviews. The user-friendly interface is suitable for dropshipping beginners.

October 13, 2018

This app could be great if its actually working. Some buttons does nothing. I cannot manage or update imported products. Autosync doesn't work all the time, and the app itself is very slow. I've downloaded the trial a month ago and they've started charging me 3 weeks ago, but I couldn't use it for my work at all because some functions suddenly stopped working. :( I hope they'll fix the problems soon otherwise I'll ask for a refund.

The Sun Kissed Me
Japan
4 months using the app
December 29, 2018

misleading information, the total number of product import is not per month its life time, the advertisement is misleading, I was charged two months even when the app was uninstalled.

coolshoppingnow
Australia
4 months using the app
June 1, 2019

Bad Bad Bad

I submit this complaint for the tenth time. Your program does not import images from the AliExpress website when I import any product.

And also does not automatically update the quantity and new prices. Although I did everything that was necessary from the settings menu and also the settings on the AliExpress website (why should I update manually?)

Several times I have filed the complaint and you tell me that the maintenance department will solve the problem but to no avail. All these problems remain

I think it is time to change from your program to another more serious and technical program. I will also file a complaint to the Chopeevai site on this issue as it is unreasonable to pay fees to your administration and have faced these problems for more than 15 days

FUAEM
United Arab Emirates
4 months using the app
December 19, 2018

Horrible app. Do not get into Dropshipping by using this app. Its hard to order products, and the customer service chat is terrible and a huge language barrier. There is no way to call or contact a real person. Use Orbelo or Spocket, I've had a better experience with them.

Will Do
United States
3 months using the app
May 25, 2018

Does not support ipad, must use desktop or laptop

Ochosi
United States
3 months using the app
June 28, 2020

The worsed app I ever work with + extra 20$/month for such a bad app.
DON'T recommend I was losing a lot of costumers because this app doesn't track the inventory properly, the said minim 500 products a day, what I had was 10 product a day.
Guys from "Aliexpress Dropshipping" fix all these issues with the app then come back to the market if you care about your costumers!!
I hope this will help you to go forward!!

MiSOLY
United Kingdom
3 months using the app
May 1, 2018

These ppl are HORRRRIBLEEEE.... you can NOT reach them when you need too. They do NOT answer questions directly, only give you the runaround and their tutorial videos are unclear and have no sound.

They REALLY need to work on their interface with this app and make the transition from ordering through your store a smooth one. I had numerous customers cancel order b/c once ordered on the store, was NOT able to finish the order on the app due to lack of customer service.

Until they fix the problem, try Oberlo. they have better customer service.

This app is a EASY pass !! DONT WASTE YOUR MONEY

Ladyskullz
United States
2 months using the app
February 23, 2021

The service is terrible. i have 3 order with the Appreaker, none of them are shipped. At the time i order, the items are not out of stock. But after i placed order, they told me the items are out of stocks. This meant the system is not updated and synced. I have also requested for the refunds many times, but more than a month i still haven't got my money back yet. when i ask they kept telling me that i will get my refund. All i can cay, it is terrible service

SPBeautyShop
Vietnam
2 months using the app
tuecus replied February 23, 2021

We are very sorry about your issue. we process thousands of orders every week. Only very few issues with few suppliers. we are regularly taking strict measures against unreliable suppliers. As per your refund, we already initiated refund at paypal, But it is in "Review by Paypal" state(May be delay because Corona??) Not sure. Hoping they will resolve it as soon as possible.

October 6, 2017

Dont need it the added expensises are to execive

Prime Appeal Clothing Co
United States
About 2 months using the app
Edited October 29, 2020

Negative stars for this app. I uninstalled the app from my Shopify store only to be charged again. Terrible customer service. Very rude and couldn’t even speak in complete sentences.

Ze & Ko
United States
About 2 months using the app