Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient product importation from AliExpress and its cost-effectiveness compared to competitors. The customer support team, especially Rajendra, Razi, and Sai Raghav, are commended for their prompt and helpful service, with the live chat feature being particularly useful. Merchants also value the pricing rules, auto-sync features, and the ability to import customer reviews. The user-friendly interface is suitable for dropshipping beginners.

January 18, 2019

I used this app to help me with my shop, and it is really doing wonders. I had some issues with my product quantity not showing up in my store; so I talked with their online help. Rabbani helped me fix this issue quickly and thoroughly. I will be using this app a lot in the future!

thenadi
United States
21 days using the app
Edited October 11, 2021

I just have to say how much I appreciate Basha and Razi's stellar support! They always are pleasant and helpful! However, Razi recently went way out out the way to help me with an issue I had. I had imported hundreds... HUNDREDS of products. Somehow the price didn't update and I was trying to fix the issue..... and long story straight- Razi went WAAAYYYY out of the way to help me reimport... and I reemphasize HUNDREDS of products! USE THIS APP.... YOU WONT REGRET IT! UPDATE TO MY REVIEW: It's 2021 now and recently I wanted to update the prices from the products I got from this app and I found a really helpful person named Rajendra who helped answer a question. Thanks Rajendra!!!

Princess Jewelers
United States
About 1 year using the app
July 17, 2018

I have contacted support twice and both times Anuradha helped me with my queries. I really appreciate her knowledge and willingness to help.

Chittili
New Zealand
21 days using the app
November 25, 2017

Great App. Online support was very fast. Thank you.

Palulu Enterprises
United States
21 days using the app
September 14, 2017

quick and awesome help!! Thanks anuradha for all the help

Anderson Ink
United States
20 days using the app
October 25, 2018

I was having problems edithing my product with the Ali export App, not knowing fulling how to use it until i was given details on how to use it.
Rabbani was the staff who assisted me and everything working ok .
Thanks you very much Rabbani.

yvones
United Kingdom
About 1 year using the app
September 12, 2018

Using this App is great very usefull 24/7 support i spoke to
Sai Raghav very helpfull with prompt replies,thanks Sai :)

jaunts66
United Kingdom
20 days using the app
August 5, 2019

I had tremendous help going through the settings page from Sai Raghav. Answered all my questions quickly and with great expertise. Thank you

Black Creek Mercantile
Canada
20 days using the app
January 20, 2023

I had questions about certain items I wanted to sell and Rajendra was GREAT in answering all of them. Sent me a link of the items they offered and even walked me through how payments and shipping worked.

Wilo Deals
United States
20 days using the app
Edited August 25, 2020

Ordering & mapping do not work, they said to me they have to fix a "case sensitive" issue since 3 weeks now. Still nothing fixed and not able to use this plugin. Shopify team must remove it as its simply, do not work.

SOLVED/ After 1 month they fixed it but it was long

EDIT 08/25 : New problem, imported product have wrong name / picture . The black product is named White and the white black.. They are "investigate". I guess it will took 3 more weeks again to fix this problem..
This plugin is full of bug

Bijoux Island
France
12 months using the app