Dropshipman: Easy Dropshipping

Dropshipman: Easy Dropshipping

Reviews (2,156)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and exceptional customer support, enhancing store management and efficiency. It offers a wide range of products, allowing for diverse customer appeal and supports multiple languages, increasing its global usability. The app is noted for streamlining the order fulfillment process and regularly updates to improve functionality. Quick and effective support ensures minimal disruption from any issues.

March 3, 2022

Great customer service so far. I am a new sign-up. I have not got a change to experiment with the app as of yet. I will keep everyone posted.

Funky Tea Shirt
United States
About 17 hours using the app
Dropshipman replied March 3, 2022

Hi 👋😄

We are so happy to hear you are enjoying the app! Thank you so much for taking the time to write us a review. We really appreciate it. I wish you all the best and don't hesitate to reach out if you need help! 🙆‍♀️

Best regards,
Dropshipman Support Team

June 18, 2022

I am very satisfied with the services provided and respond very quickly thanks for the help provided

Simply Base
United Kingdom
About 15 hours using the app
Dropshipman replied June 19, 2022

Hello Simply Base,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Dropshipman team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success!
Angel - DropShipman Team

March 2, 2023

Ok folks, so I have deleted my 5 stars review to post this 1 star review. So far this app is the worst app I have used to dropship. I have provided 5 stars rating because I was asked by the customer service to, so it was a mistake to give a rating before trying their service. So my experience with this worthless app is that I made a test order, and it was delivered to my home after 19 days (They indicated that delivery time is 10-15 days) so totally a very bad experience and I wouldn't recommend it at all, I have had better experience and faster shipping ordering through aliexpress itself didn't take that time !!!
So I am updating my review and giving you guys 1 star and uninstalling this app and never ever ever going to install it again.
Good Bye

Shop Stop
Canada
19 days using the app
Dropshipman replied March 2, 2023

Hello, Shop Stop!


Thank you for using our app, DSM-AliExpress Dropshipping, and we received your honest feedback on the Shopify App Store. We are committed to making our APP better and more user-friendly. Our team would love to arrange a conversation with you and make things right. Your support and encouragement inspire and allow us to make improvements for the better. We anticipate hearing from you. Take care always!


Best regards,
Dropshipman Support Team

Edited January 8, 2023

The customer service tells so many lies everytime. They say that a sales agent will be contacted and I'm waiting for that help over 10 days now. Tha baddest dropship agent service I have ever seen. Stay far from this

Pawtle
Germany
18 days using the app
Dropshipman replied January 3, 2023

Hello, Pawtle!


Thank you for using our app, DSM-AliExpress Dropshipping, and we received your honest feedback on the Shopify App Store. We are committed to making our APP better and more user-friendly. Our team would love to arrange a conversation with you and make things right. Your support and encouragement inspire and allow us to make improvements for the better. We anticipate hearing from you. Take care always!


Best regards,
Dropshipman Support Team

January 25, 2022

I haven't used this app yet but setting up was very quick and the customer service is excellent. I look forward to working together

Smart Market Tampa
United States
About 14 hours using the app
Dropshipman replied January 28, 2022

Hello,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Best regards

Dropshipman support team

December 3, 2022

she was great and very informative and answered all my questions. also she was very quick to get on and talk

zoekey
United States
About 12 hours using the app
Dropshipman replied December 6, 2022

Hello, zoekey!


We are touched that you value our assistance and service! It is always our pleasure to provide you with the absolute best you deserve. Please know on behalf of the Dropshipman team, we are thankful for trusting us. We appreciate you and your business. We promise to do our excellent support to serve you in all the awesomeness we can be every day. Cheers to our success!


Best regards,
Dropshipman Support Team

April 1, 2022

estou gostando muito de usar esta ferramental ela facilita muito a vida parabéns aos responsável ...

Stefony
Canada
About 12 hours using the app
Dropshipman replied April 3, 2022

Oi 👋😄

Estamos muito felizes em saber que você está gostando do aplicativo! Muito obrigado por tomar o tempo para nos escrever um comentário. Nós realmente apreciamos isso. Desejo-lhe tudo de bom e não hesite em entrar em contato se precisar de ajuda! 🙆‍♀️

Atenciosamente,
Equipe de suporte do dropshipman

April 5, 2022

Testando app dps atualizo aqui como foi a experiência, pois eles exige avaliação antes de começar tudo

istorerp
Brazil
12 days using the app
Dropshipman replied April 6, 2022

Olá Caue Martins,

Obrigado por usar o Dropshipman no Shopify. Muito obrigado por tomar o tempo para nos escrever um comentário. Nós realmente apreciamos isso.

Se precisar de ajuda para configurar sua loja, sinta-se à vontade para enviar uma mensagem ao nosso atendimento ao cliente sempre que estivermos online 24 horas por dia, 7 dias por semana para você. Ficaremos felizes em ajudá-lo e orientá-lo ao iniciar sua jornada de dropshipping. Ansioso para ouvir de você em breve!

Cumprimentos,

Equipe de suporte do Dropshipman

November 12, 2023

Confusing

Factor In Wellness
United States
14 days using the app
Dropshipman replied November 14, 2023

Hello Factor In Wellness,

Thank you for taking the time to share your feedback. We sincerely apologize for any confusion you experienced and appreciate the opportunity to address your concerns.

To better assist you, could you please provide more details about the specific aspects of our product/service that you found confusing? Your insights are valuable to us, and we are committed to improving our offerings based on customer input. One of our representative emailed you already and we would like to discuss the issue.

If you have any specific questions or if there's anything we can do to clarify any confusion, please don't hesitate to reach out. We strive to provide a seamless experience for our customers, and your input is instrumental in helping us achieve that goal.

Thank you for your understanding and for giving us the chance to make things right.

Best regards,
Dropshipman Support Team

July 29, 2022

I really like this service. Their chat help is top-notch. I haven't had any orders yet so I'm not positive how seamless it is which is why the 4 stars.

DragonHearth
United States
12 days using the app
Dropshipman replied July 29, 2022

Hello DragonHearth,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. I look forward to hearing from you soon. 🧡

Best Regards,
Angel