Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for dropshipping, especially for beginners due to its user-friendly interface and robust features. It's praised for its wide range of competitively priced products, fast and affordable shipping methods, and seamless Shopify integration. Merchants appreciate the quick product importation from AliExpress and Temu, custom branding options, fast sourcing times, and custom packaging. The app's responsive customer service, available via live chat, Skype, and WhatsApp, is also commended. Many note its affordability and easy download process.

March 29, 2024

Run For your life ---> too late in delivery and unexpected and not-agreed-on Payments and fees.

After using Dropshipman for over 20 orders, an unexpected turn left me astounded. A week after payments were made, an agent named Nicole reached out, explaining a mix-up with their factory and a shipping dilemma that suddenly demanded an extra $50 per order for shipping. This miscommunication on their part meant I was facing an unplanned $1050 additional expense for 21 orders. In over two decades of business, I've never encountered such a blunder. This oversight led to over $1800 in losses for me. Honestly, reconsider if you're thinking about using Dropshipman. It's been a lesson in vigilance and the unforeseen costs of mismanagement.

Never Ever again.

Little OneSie
Germany
About 2 months using the app
Dropshipman replied March 31, 2024

Hello Little OneSie,

We are extremely sorry to hear about your experience. We value your feedback, and are committed to addressing the issues you've raised to improve our services. Please rest assured that we are taking steps to prevent such mishaps in the future. If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact us directly. We sincerely apologize for any inconvenience caused, and we hope to have the opportunity to make things right for you. Thank you for working with Dropshipman!

Best regards,
Dropshipman Support Team

February 21, 2024

I had a few concerns about if i was doing things properly on my end. the team responded quickly and was very helpful and informative. They got me the info i needed and quickly. Were also very kind throughout the entire process

Draxii Tech
United States
3 months using the app
Dropshipman replied February 22, 2024

Hello Draxii Tech,

Thank you for taking the time to share your experience with us. We're delighted to hear that our team was able to address your concerns promptly and effectively. Providing helpful and informative assistance is always our top priority, and we're glad to know that we could meet your expectations in this regard.

Your kind words regarding the professionalism and kindness of our team members are greatly appreciated. We strive to maintain a high standard of service to continue delivering exceptional support to all our customers.

Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help.

Best regards,
Dropshipman Support Team

Edited April 21, 2024

Every time I have a problem with anything someone is always there to help.

The Variety Hub
United States
22 days using the app
Dropshipman replied April 7, 2024

Hello,

We wanted to take a moment to express our sincere appreciation for your recent feedback regarding our services.We truly valued it, even without additional comments as we are grateful for the time you took to share your experience with us.

Your feedback serves as a vital tool for us to gauge our performance and identify areas where we excel, as well as areas where we have opportunities for improvement. Please rest assured that we are committed to providing exceptional service to all our merchants, and your feedback plays a crucial role in helping us achieve this goal.

In line with our dedication to your satisfaction, one of our agents has reached out to you via email to discuss any concerns or issues you may have encountered while using our app. We strive to address any challenges promptly and efficiently, ensuring that your experience with our platform exceeds your expectations.

Should you require any further assistance or have additional feedback to share, please don't hesitate to respond to our email or reach out to us directly in live chat. We are here to support you every step of the way.

Once again, thank you for choosing our services, and we look forward to resolving any issues you may have encountered and continuing to serve you effectively in the future.

Warm regards,
Dropshipman Support Team

February 17, 2024

Chat support is the best.
Quick to respond and explained how I should fulfill orders.

I can tell it's a real human that wants to help, which is important to me.

Campreezy
United States
Over 1 year using the app
Dropshipman replied February 18, 2024

Hello Campreezy,

Thank you for taking the time to share your fantastic experience with Dropshipman!

Your feedback means a lot to us. We believe in the value of genuine interactions and personalized assistance, and we're glad that this resonated with you. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out to us. We're here to support you every step of the way.

Thank you so much for choosing Dropshipman!

Best regards,
Dropshipman Support Team

March 6, 2024

Sherm was able to help me tremendously today and I got to say I wish I could work with her all the time. Thank you for your help it is truly appreciated on this journey into the world of dropshipping.

Savings Galore
United States
20 days using the app
Dropshipman replied March 7, 2024

Hello Savings Galore,

Thank you for your kind words! We're delighted to hear that you had a good experience with our support. Providing timely and helpful assistance is a priority for us, and we're glad we could address all your questions.

If you have any more inquiries or if there's anything else we can help you with, please feel free to reach out. Your satisfaction is important to us, and we appreciate your feedback!

Best regards,
Dropshipman Support Team

May 3, 2024

The help I get is amazing. They are know their product very well and always happy to help

Bee's to Find
United States
7 days using the app
Dropshipman replied May 5, 2024

Hello Bee's to Find,

Thank you so much for taking the time to share your experience! We're delighted to hear that you've been impressed with our support team's expertise and positivity. Providing top-notch assistance is always our goal, and we're thrilled to have met your expectations. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

Best regards,
Dropshipman Support Team

May 22, 2024

I had an excellent experience with their customer service. The team was incredibly helpful, responsive, and addressed all my concerns promptly. Highly recommend!

PYNIX
Kuwait
7 days using the app
Dropshipman replied May 23, 2024

Hello PYNIX,

Thank you so much for your kind words. We are thrilled to hear that you had an excellent experience with our customer service team.

We pride ourselves on being helpful, responsive, and addressing all concerns promptly, and it’s wonderful to know that we met your expectations. Your recommendation means a lot to us.

If you need any further assistance or have more questions in the future, please don't hesitate to reach out.

Best regards,
Dropshipman Support Team

April 26, 2024

This is definitely the easiest thing ever. At first, I thought it was hard but after doing a lot of my own research especially with the help of Dropshipman's facilitators, I have reached success.

Stephanie's
United States
About 24 hours using the app
Dropshipman replied April 27, 2024

Hello Stephanie's,

Thank you so much for taking the time to share your experience with Dropshipman! We truly appreciate your feedback.

We're thrilled to hear that you found your journey with us to be smooth and successful. It's always our goal to provide our users with the tools, resources, and support they need to achieve their goals, and we're delighted that our facilitators were able to assist you along the way.

Your comment about finding the process easier than expected is music to our ears! We understand that starting a new venture can seem daunting at first, but we're committed to making it as seamless and accessible as possible for all our users.

Once again, thank you for choosing Dropshipman as your partner in success. We're here to support you every step of the way, so please don't hesitate to reach out if you ever need assistance or have any questions.

Wishing you continued success in all your endeavors!

Best regards,
Dropshipman Support Team

May 7, 2024

Very good help and service! I am very grateful for helping me solve the problem in a timely manner!

Vanesor
Canada
5 months using the app
Dropshipman replied May 9, 2024

Hello Vanesor,

Thank you so much for your kind words! We're delighted to hear that we could assist you promptly. If you ever need further help, don't hesitate to reach out again. We're here for you!

Best regards,
Dropshipman Support Team

March 19, 2024

The app is great and easy to use. The customer service is quick and thorough!

Ari’s Den
United States
Over 1 year using the app
Dropshipman replied March 21, 2024

Dear Ari’s Den,

Thank you for taking the time to share your experience with Dropshipman. We're thrilled to hear that you are very happy with our product and service! Providing timely and helpful assistance is a priority for us, please feel free to reach out if you need any help. Thank you again for choosing Dropshipman!

Best regards,
Dropshipman Support Team