Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for dropshipping, especially for beginners due to its user-friendly interface and robust features. It's praised for its wide range of competitively priced products, fast and affordable shipping methods, and seamless Shopify integration. Merchants appreciate the quick product importation from AliExpress and Temu, custom branding options, fast sourcing times, and custom packaging. The app's responsive customer service, available via live chat, Skype, and WhatsApp, is also commended. Many note its affordability and easy download process.

Edited April 8, 2024

I highly recommend it. It's an amazing app and a really good help assistant

Crftn
United Kingdom
3 months using the app
Dropshipman replied April 7, 2024

Hello,

We appreciate your feedback and are glad to hear that you had a good experience with us. If there is anything specific you enjoyed about our service or if you have any suggestions for improvement, please feel free to share.

We strive to provide the best experience possible for all our customers. Thank you once again for your feedback.

Best regards,
Dropshipman Support Team

February 4, 2024

Customer service is great. The agent assigned did not get back to us for like 2 days now but chat option worked and Ruby was able to help.

EmergScent Fashions
United States
About 1 year using the app
Dropshipman replied February 7, 2024

Hello EmergScent Fashions,

Thank you for taking the time to share your feedback, and we appreciate your kind words about our customer service. We sincerely apologize for any inconvenience.

We are pleased to hear that the chat option proved helpful, and Ruby was able to assist you promptly. We will address the delay issue internally to ensure a more timely response in the future.

Your satisfaction is of the utmost importance to us, and we look forward to serving you better in the future. If you have any further questions or concerns, please feel free to reach out.

Thank you for choosing Dropshipman.

Best regards,
Dropshipman Support Team

April 14, 2024

sherm is great, very kind and really helpful, give her CEO status immediately

Madcap Deals
United Kingdom
About 1 month using the app
Dropshipman replied April 16, 2024

Hello Madcap Deals,

Thank you for your feedback! We're very glad to hear that Sherm has been providing excellent service and we greatly appreciate your recognition of her efforts. We have a professional, friendly and efficient service team, if you have any further questions or need assistance in the future, please feel free to reach out. Thanks again for choosing Dropshipman!

Best regards,
Dropshipman Support Team

May 24, 2024

Great Customer Service, Fast Reply, Answers anything you might need help with. The nicest customer service agent ever, so so helpful. Great experience.

By Aurora Fabrics
Norway
3 days using the app
Dropshipman replied May 26, 2024

Hello By Aurora Fabrics,

Thank you so much for your kind words! We're thrilled to hear about your experience with our customer service team. We pride ourselves on providing fast and helpful responses, and it's wonderful to know that our efforts made a difference for you. If you ever need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Dropshipman Support Team

May 7, 2024

Easy to use, great products. Ruby was very helpful.

My Store
United States
About 1 month using the app
Dropshipman replied May 9, 2024

Hello My Store,

We're thrilled to hear that you found our services easy to use and our products of great quality! Thank you for the compliment about Ruby's assistance. If you have any more questions or need further assistance, feel free to let us know. We're always here to help!

Best regards,
Dropshipman Support Team

March 29, 2024

Really great support as well as varied products for you shops thanks very much

Crafty Warehouse
United Kingdom
About 2 months using the app
Dropshipman replied March 31, 2024

Hi Crafty Warehouse,

Thank you so much for your kind words! We are delighted to hear that you found our support really great and enjoy our varied products. If you ever need anything or have any requests, please feel free to let us know. We're here to help and provide you with top-notch products and support. Thank you for choosing Dropshipman!

Best regards,
Dropshipman Support Team

Edited May 6, 2024

We have experienced many problems with this app recently:

Our agent is on holiday too often, and no one is assigned to replace her, so they are off.

We started to receive customer complaints about poor quality products, and their quantity inspections need to be fixed as promised.

Tracking codes need to be updated accurately. Some orders are lost.

Jeans4you.shop
United States
About 1 month using the app
Dropshipman replied April 7, 2024

Hello,

Thank you for taking the time to share your feedback about your experience with Dropshipman. We truly appreciate your kind words and are delighted to hear that our platform has made the process of dropshipping feel manageable and straightforward for you.

We are committed to providing an intuitive interface and user-friendly experience to our customers, and it's rewarding to hear that our efforts have met your expectations. Your satisfaction is our top priority, and we will continue to strive for excellence in providing you with the best possible service.

Should you have any further feedback or suggestions for improvement, please feel free to reach out to us. We value your input and are always looking for ways to enhance our platform to better serve your needs.

Once again, thank you for choosing Dropshipman. We look forward to continuing to support you in your dropshipping journey.

Best regards,
Dropshipman Support Team

February 6, 2024

i would certainly recommend a friend. all questions answered and i like the detailed explanation. i also love being probed for more questions or challenges. He made me comfortable with my lack of knowledge.

Gr8 Bargain trading
United Kingdom
10 months using the app
Dropshipman replied February 7, 2024

Hello Gr8 Bargain trading,

Thank you so much for taking the time to share your experience with our service. We're delighted to hear that you would recommend us to a friend and that all your questions were answered to your satisfaction.

We appreciate your kind words about the detailed explanations provided, and we're pleased that our approach of probing for more questions or challenges made you feel comfortable despite any lack of knowledge. Ensuring our customers feel at ease and well-informed is a top priority for us.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your recommendation and look forward to the opportunity to serve you or your friends again.

Thank you for choosing Dropshipman.

Best regards,
Dropshipman Support Team

February 23, 2024

I send a chat script questions and team reply back in quick time during the support hours. The answers help me to understand better the concept of company. I believe deserve the scope of Dropship method from providers of international trade.

My Store
Greece
29 days using the app
Dropshipman replied February 26, 2024

Hello,

Thank you so much for your kind words. We are thrilled to hear that you are satisfied with our support. If you have any further inquiries or require assistance, please feel free to reach out. We value your business and look forward to continuing to meet your expectations. Thank you for choosing Dropshipman!

Best regards,
Dropshipman Support Team

May 15, 2024

I would recommend DropShipman. Easy to use and the customer service is great!

Lights & Things
United States
25 days using the app
Dropshipman replied May 17, 2024

Hello Lights & Things,

Thank you so much for your kind words! We're thrilled to hear that you find DropShipman easy to use and that you've had a great experience with our customer service. If you ever need any assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

Best regards,
Dropshipman Support Team