Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this beginner-friendly dropshipping app for its wide variety of competitively priced products and quick, affordable shipping. It's praised for its easy installation, seamless Shopify integration, and intuitive interface. Many appreciate the high-quality product images and fast response times. The customer service is consistently described as patient, detailed, and quick to resolve issues. The app is appreciated for its affordability, quality of products, and excellent customer support.

Edited January 3, 2024

Compared to other apps, some significant functionalities are missing. While the support agent has been great, my original account manager, Kathy, who did well, has left the company. I now have a new manager, but I'm not completely satisfied with the transition. There's considerable room for improvement within the team. I plan to revisit my review once these improvements have been made.

Très Elite
Canada
About 1 year using the app
Dropshipman replied November 22, 2023

Hello Très Elite,

Thank you for taking the time to share your experience! We appreciate your feedback and we're continuously working on enhancing our product to meet the needs of our users. Your insights are valuable to us as we strive to provide the best experience possible. Thank you again for your support!

Best regards,
Dropshipman Support Team

Edited May 12, 2023

POOR PICTURE QUALITY, FEW PICTURES TO SELL PRODUCTS HAVE NO VIDEO OR MEDIA. SOMETIMES YOUR PRODUCT PICTURES COME IN CHINESE AND ADVERT FROM ORIGINAL PRODUCT MANUFACTURER.
I WILL DELETE IF NOTHING IS DONE.
HOW DO YOU SELL A PRODUCT ONLINE WITHOUT MEDIA

COVIN FINGAS
Nigeria
About 2 months using the app
Dropshipman replied May 15, 2023

Hi COVIN FINGAS,

Sorry for the inconvenience. There are indeed areas that need improvement regarding the issue you mentioned. Currently, Dropshipman's products do not have videos, but we will consider adding them in the future. As for images and media, there may be differences among different products, but overall, all products are processed and released on the platform by our selection team, so the quality of images and media is guaranteed. Therefore, we would like to know which product you are referring to. If you can, please contact our online customer service or send an email to support@dropshipman.com to let us know your problem. We look forward to hearing from you and will be very grateful!

Best regards,
Dropshipman Support Team

Edited March 29, 2022

Update: I have been with this app for over 6 months now and I my say I am extremely disappointed. Processing and shipping orders is taking 21-30 days to deliver which is a false statement of them claiming 16 days. Even though customer service is nice, then are not reliable and cannot answer basic questions. I have had to refund 5 orders because they took too long to process orders. This beyond frustrating. During the holidays it's even worse, the warehouse abruptly stops working despite processing orders before their deadline. The only reason why they are still better than Oblero is the customer service. Even though they are not helpful at least you don't have to wait 3 weeks to get intouch with someone.

Lybra Intimates
United States
Over 1 year using the app
Dropshipman replied December 27, 2021

Hi Lybra,👋😄

We are so happy to hear you are enjoying the app! Thank you so much for taking the time to write us a review. We really appreciate it. I wish you all the best and don't hesitate to reach out if you need help! 🙆‍♀️

Best regards,
Dropshipman Support Team