Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of products and detailed product information, including photos, descriptions, and pricing. The automated order management system is praised for saving time and providing efficient customer updates. The customer service is noted for its quick responses and commitment to satisfaction. Merchants also value the inventory management tools, which alert them about low or out-of-stock products. The app is recognized for its ease of installation and use, making it suitable for dropshipping beginners.

April 25, 2023

so far so good...fulfilling orders is a little confusing but i think i got it. Chat support is very helpful.

Boomers Gidget's and Gadget's
United States
4 months using the app
Dropshipman replied April 26, 2023

Hello, Boomers Gidget's and Gadget's!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

May 26, 2023

Easy to use!! Vary thankful for the experience, maybe the explanations should be more deeply done, bust great overall!!

ProHolder
Spain
3 months using the app
Dropshipman replied May 27, 2023

Hello, ProHolder!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

February 26, 2023

very useful and very easy to use I really like it and also easy to import the product to your store.

Axel ordonez
United States
4 months using the app
Dropshipman replied February 26, 2023

Hello, Axel ordonez!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

March 12, 2023

It was good fast response and quick service thank you for all the products you provide on the site..thank you

HopesAngel
United States
20 days using the app
Dropshipman replied March 13, 2023

Hello, HopesAngel!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

Edited January 31, 2024

I have the chat very responsive. I recently chat with Sherm who was great.

ProLyf Styles
United States
11 months using the app
Dropshipman replied March 15, 2023

Hello, ProLyf Styles!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

March 1, 2023

All is great, with the exception of 3-5 days once processing begins and 10-16 days shipping time. Outside of all of the mentioned above, everything else was great, plus the response time.

RAW One Studios
United States
About 2 months using the app
Dropshipman replied March 2, 2023

Hello, RAW One Studios!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

Edited February 25, 2023

Great quality customer Service from the support center.
.

EuroTrends
United Kingdom
2 months using the app
Dropshipman replied February 26, 2023

Hello, EuroTrends!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

April 15, 2023

Service has been great to assist in the setup. Always very responsive and I get immediate answers to my questions

Carla & Joel Photography
Australia
1 day using the app
Dropshipman replied April 17, 2023

Hello, Carla & Joel Photography!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

May 11, 2023

VelozaIN
India
2 months using the app
Dropshipman replied May 17, 2023

Hello, VelozaIN!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Best Regards,
Dropshipman Support Team

Edited December 22, 2021

Do not count on it to notify you about price, stock or variant changes. Support is useless and cannot help you with it too, they just send you to a help page and when you say it doesn't help they stop answering you. Update: I discovered notifications were available on the paid plan only. Since the app is free now, notifications are working.

PorIssoToQuebrado
Brazil
Over 1 year using the app
Dropshipman replied December 21, 2021

Hello PorIsso

Thanks for your valuable feedback.
We are truly sorry to hear about your recent experience with us. It is unfortunate to know that you expectations were not met.Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
We are available 24/7,You can always contact us via the live chat or email:support@dropshipman . We are assigning a support executive to investigate and resolve your concern.
Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.

Best Regard
Dropshipman Support Team