Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its versatility in managing various types of discounts for both online and in-store purchases. It's praised for handling complex discount rules without theme changes and supporting multi-currency. The app integrates well with Shopify, allowing multiple discounts to run simultaneously. Merchants appreciate the clean interface and responsive customer service, including a live chat feature. It's recognized for boosting sales, increasing average order value, and enhancing customer experience through automatic discounts and multiple discount codes.

January 27, 2023

Lightning-fast and efficient customer and tech support. We just installed the app, and Chirag from the team was super quick to get everything running correctly and smoothly. The app is actually very powerful, and we can't wait to get more sales thanks to it!

Sorakami
United Kingdom
About 2 hours using the app
January 6, 2022

I'm still on trial - but the instant service they offered me through chat and collaboration request was beyond excellent. They seem very professional and service minded!

Plantebaby.dk
Denmark
About 2 hours using the app
January 25, 2023

Good app and very good support. I even had 2 guys working in same time on my problem ! Highly recommend

La Casa del Bambú
Spain
About 1 hour using the app
March 11, 2022

Great support they integrated my custom website and the app works great. Thanks alot to Cirkle Studio and its team!

Homedius
Türkiye
About 1 hour using the app
April 18, 2022

We use this for tiered discounts for our affiliate partners. The tiered pricing is the most flexible we've seen for similar apps and it works really well.

Marley and Moose
United States
About 1 hour using the app
February 8, 2023

Online chat fixed my initial installation issues in less than 5 minutes, impressive. I feel confident moving forward that if I need any further assistance I'll be able to get it.
I'll add to this review after using the app for a while.

mbRADIO
Australia
About 1 hour using the app
CirkleStudio replied February 10, 2023

Thank you so much for your time and share review with us. Please feel free to contact us again soon!

August 27, 2021

I can’t install it and always report an error 500. If I can install it and use it normally, I might actually use it. Maybe it’s because the product is being updated, but now I can’t use it

Lydongchi
China
About 13 hours using the app
CirkleStudio replied August 28, 2021

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. You can reinstall the app and give us a chance to resolve your concern.

August 25, 2021

What the app does is great.
The support is great.
Unfortunately it doesnt display the discounts on the product and collection pages. (which was my requirement)
I have communicated this to the developer

Real Aquatics
United Kingdom
About 1 hour using the app
CirkleStudio replied August 25, 2021

Hello Mike,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our app and features.

I am sorry that we are not fulfilling your requirement at this stage.

I share this comment with my technical team and if possible we will definitely update the app.

August 23, 2021

very hard to understand settings and totally incompetent support chat. total waste of time even trying it.
It only is 2 stars and not 1 because support was able to point out how to do a clean uninstall without code left.

Livomio® - Liebe Dein Zuhause
Germany
About 1 hour using the app
CirkleStudio replied August 25, 2021

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

January 18, 2023

Broke the website, support very unhelpful - wasted an hour of my time trying to uninstall and lost a lot of sales - proceed with caution

Uno Lusso
United Kingdom
32 minutes using the app
CirkleStudio replied January 18, 2023

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.