Reviews (989)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify to Amazon integration, praising its intuitive interface and automation features for easy listing and inventory management. The customer support is particularly valued for its quick, effective problem-solving and availability through multiple channels like live chat and video calls. Many users commend the app for simplifying complex processes and boosting Amazon sales.

November 7, 2024

CedCommerce Amazon Channel is an outstanding tool for any business looking to expand its sales on Amazon. Since I started using it, it has enabled me to manage my product catalog efficiently and sync everything in real-time with Amazon, which is a huge advantage for keeping inventory updated. The platform is intuitive and user-friendly, streamlining the listing and order processes.

However, what truly stands out about CedCommerce is their customer support team. Their support has been, without a doubt, one of the best customer service experiences I’ve had. From day one, the team has been available to help with any questions or issues I've encountered. They are patient, understanding, and incredibly thorough in their explanations, ensuring that any issue is resolved quickly and effectively.

I highly recommend CedCommerce Amazon Channel, especially for the fantastic support provided by the team—it’s a game-changer!

DSCARO
Spain
8 days using the app
November 21, 2024

I found it very confusing to start with but this was down to the many requirements of Amazon, not the fault of the CedCommerce App. CedCommerce's customer service team hopped on a video call with me to assist me with uploading my first product and they were extremely helpful (and patient!). I definitely recommend.

Melbelle - Western x Boho
United Kingdom
25 days using the app
August 7, 2024

CedCommerce Amazon Channel has made managing my Shopify and Amazon stores a breeze. The setup was easy, and the real-time inventory sync prevents overselling. Order management is streamlined, saving me time and effort. The user-friendly interface is a plus, and the technical support is brilliant—always responsive and helpful.

ZuZu.land
Latvia
About 1 year using the app
CedCommerce replied August 12, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

September 5, 2024

Very good - having used Marketplace connect for 12+ months and then making the move because it simply wasn't up to it, CedCommerce is much better. Yes there's still a few bugs but support is excellent - that's a key diff.

Marketplace connect just didn't bother replying in the end, so they lost my business and my recommendation. So if you sell on Amazon and want your products to list correctly, I recommend this app.

Leaf Culture
United Kingdom
About 1 month using the app
September 4, 2024

Great app, and superb customer support.
I had more than 10000 errors in the app and I asked for help. Customer support immediately answered me and started to work, they dedicated 3 days to fix them all and in the end, all errors were fixed. Very satisfied with how they are trying to help their customers and how responsive they are. thank you for the app.

Decords
Estonia
5 months using the app
October 15, 2024

I had an outstanding experience with the CedCommerce Amazon Channel, and the support I received from Mannu was exceptional! From the beginning, the CedCommerce platform made listing products on Amazon much more accessible, integrating seamlessly with our e-commerce site. The intuitive dashboard allows us to manage listings, sync inventory, and automate pricing adjustments effortlessly.

Mannu went above and beyond to ensure everything was set up smoothly. He was responsive, knowledgeable, and ready to help us tackle questions or issues. His dedication made a real difference in our workflow and saved us time and effort. Thanks to Mannu and the CedCommerce team, we can now focus more on confidently scaling our business, knowing our Amazon listings are managed efficiently. We highly recommend it!

Mr.Boho
Australia
About 2 months using the app
February 18, 2025

Got some of the best support ever from Mannu, After struggling trying to get set up he had me up un running with my products linked across in less than 30 mins. I can't fault the support from this app. A+++++

Twink Candle Company
United Kingdom
About 9 hours using the app
December 3, 2024

Great application and a must have for Shopify to Amazon integration. Had some small issues with some listings and the staff sorted them for me (Mohd. Shadab Khan) - highly recommend!

Garden Workshop
United Kingdom
23 days using the app
December 3, 2024

Really helpfull but most importantly, incredibly helpfull support! The are always patient and always availble, they really know how their product works and they are willing to assist you end-to-end. They never leave you without the solution and overdeliver each time. Great work by Vishal, Ankit and Raju, who I had a pleasure talking to many times!

Nature Climbing
Denmark
Over 1 year using the app
October 2, 2024

The Customer Service is Best "Nupur Sah" Help me add my product to Amazon. Which it is very difficult and impossible to figure out by myself. But she make it super easy. I am so happy since we have dead end on add jewelry to Amazon like forever!! Thank you NUPUR!!!

Peter Stone Jewelry
United States
14 days using the app