Reviews (1,163)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and seamless Shopify to Amazon integration. They appreciate the responsive support team that offers assistance through live chat and video calls, facilitating easy setup and troubleshooting. The app is noted for its real-time syncing of products and orders, reducing manual data entry and enhancing operational efficiency. Features like automatic order syncing, real-time inventory updates, and SEO optimization for listings are also highlighted. Additionally, its affordability and user-friendly interface make it a valuable tool for business growth, with educational support that helps merchants maximize its use.

August 7, 2024

It was great experience. Nupur helped me step by step to onboard Shopify to Amazon platform. She was very detailed oriented and had lots of patience while guiding me. Application was rest was and straight forward once you learn from CedCommerce associates.

7CirclesUSA
United States
About 1 year using the app
CedCommerce replied August 12, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

August 22, 2024

10/10 Customer Service! Best live chat experience I've ever had.
Mannu S. was super responsive, helpful, knowledgeable and remained very patient while I was gathering all the information needed to help us troubleshoot why FBA orders weren't showing in our Shopify reports. Mannu quickly discovered the issue, walked me through the steps and even worked on bringing over a month's worth of FBA orders over into shopify. I'm so grateful!! Thank you so much.

Durable
United States
About 1 year using the app
July 19, 2024

This app is great and the customer support is fast to respond and they're very patient and very helpful when answering my questions. They helped me set up my account and made sure I understood every step along the way. I totally recommend this CedCommerce Amazon Channel app. I am so happy I went with this app and not a different one. The plans are affordable and the integration is so fast and easy. I got my account up and running with my items listed. I know that If I have any issues, I can easily used the chat to reach a customer service representative and they will help me. I am very grateful and happy I chose this app because its easy to use unlike the other ones. Thank you again!

Expert Brand Apparel
United States
About 2 years using the app
CedCommerce replied July 24, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

August 23, 2024

The customer support is incredibly great, they are always super patient with me and no matter what problem I'm having they respond kindly and quickly with the exact information I need. I was also offered extra support through email and google meet which was I appreciate.

Candles & Oud
United Kingdom
About 1 year using the app
August 21, 2024

We've learned from our experience that the switch from CedCommerce to the Shopify Marketplace app wasn't worth it. A year later, we're back with CedCommerce, and we couldn't be happier. Managing our large catalog on the Shopify Marketplace app was a constant struggle due to its glitches. CedCommerce, on the other hand, has significantly improved their app, making it much easier to grow our Amazon sales. The integration is seamless, and the support is top-notch. Sometimes, the best choice isn't Shopify's own app, and we're glad we made the move back to CedCommerce.

Party Expert
Canada
Over 1 year using the app
CedCommerce replied August 22, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

August 15, 2024

Excellent service. I was very frustrated with getting products listed and dealing with constant errors. The team helped clarify confusion. I am now better prepared to list our products via template creation.

Rustic Deco Incorporated
United States
Almost 2 years using the app
CedCommerce replied August 20, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

August 26, 2024

Outstanding customer service, agent was on hand in minutes and was able to accurately deal with my issue and quickly provided a solution. highly recommend

AlphaCanineGear
United Kingdom
Over 1 year using the app
August 7, 2024

My experience was really good as it was a proactive outreach from CedCommerce Team reached out and was spot on with the help that I was looking for. They not only help me set up the template but guided me thru the process. Very impressed. Thanks, CedCommerce Support team.

PR Taino Shirts
United States
9 months using the app
CedCommerce replied August 12, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

August 22, 2024

Amazing! So supportive and super helpful! I have tried other applications in the past and did not get anywhere. I was able to get on Amazon instantly with CedCommerce! Thank You!!!

Foxy’s
United States
Over 2 years using the app
August 22, 2024

CedCommerce Amazon Channel has been an absolute lifesaver for our Shopify store when it comes to seamlessly transferring our products to Amazon. This user-friendly app has significantly streamlined our product listing process, Mannu has helped countless times when running into any issues!

Carla Rockmore
United States
8 months using the app