Reviews (1,424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for seamlessly integrating Shopify stores with Amazon, praising its user-friendly interface and efficient listing and order management. Features like real-time inventory sync, automated pricing, and bulk uploads are especially appreciated. The support team is frequently commended for being responsive and helpful through various communication methods, making this tool ideal for merchants looking to expand their Amazon sales and streamline e-commerce operations.
Refine
-
By rating
J'ai été facturée hors je n'ai pas souscrit à un abonnement.
Service client incapable d'aider ou de faire de geste commercial...
This app sucks primarily because of their support, which is non-existent. If there were another app that I could use, I would. This one and their support is trash.
it has been a month and a half and still no connection. We paid an additional amount to have 3 product types loaded and they still havent done it.
Customer service is a joke. They keep asking questions that don't get you any closer to a resolution. It's supposed to link your products from Shopify to Amazon, but you end up having errors on everything. Today my Amazon order didn't sync at all and thank goodness I still have my Amazon seller notifications or I wouldn't have know at all. When I brought this up all I got was excuses why It didn't sync. If I have to do all the work myself, I don't need them getting in the way. Honestly, I think the good reviews they have posted are fake.
amazon account is automatically disconnecting , very very worst service
I had a disappointing experience with this service. I hired them to upload my products to Amazon and was told there were synchronization issues between Shopify and Amazon, allegedly due to payment problems or vacation mode. After contacting Amazon directly, I confirmed that my Seller Central account is fully operational and ready to post products.
Despite providing screenshots and proof of my $300 payment, the service provider has not resolved the issue and insists the problem lies on my end. On top of that, they don’t respond to emails, and their customer service has been terrible since I made the payment. It’s hard to trust the positive reviews they have, as they seem fake. I would advise others to be very cautious when dealing with this app
The service provided by this company is extremely disappointing.
They charge extra for features that should be included in the subscription. I have to call them daily, and my issues still aren't resolved.
It feels like their goal is to frustrate customers into paying more for services they've already paid for. Truly frustrating.
schlecht, einfach nur schlecht. Unübersichtlich, verbuggt und schon bei der Verbindung des AMZ Acc stürzt die Anwendung immer wieder ab. Kann ich nicht empfehlen.
The team is all over the place. They keep promising results but never actually follow through. I have had to repeat myself several times, and they still do not complete the tasks.
To put this into context, I first set up with CED in February 2024, and my products are still not synced to Amazon Seller Central. It is now June, and I have had to change account managers several times. I want a full refund for the optimization and the product listing services immediately. I am not happy at all.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
Horrible customer service, communication is difficult and you end up spending a lot of time reading links on how to make the corrections. I am disconnecting my store from this app. If you want to text back and forth all day and repeat yourself over and over then this is the app for you. My Amazon store has been sitting with errors for months and they keep telling me it is due to the images, my store was hooked up without any errors before I changed over to their free plan, this was not a good decision on my part.