Reviews (1,402)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Amazon integration, praising its user-friendly interface and real-time inventory synchronization that prevents overselling. They appreciate the automation features for reducing manual effort and enhancing operational efficiency. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and helpfulness. The app is also considered affordable and valuable for business growth.

April 10, 2023

Excellent support with my doubts to active my listing, the communication was great and he help me with the other issues.

Thanks.

uvamar.us
United States
28 days using the app
CedCommerce replied April 17, 2023

Hello,

We are incredibly grateful that you took the time out to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.

Thanks & Regards.

Team CedCommerce!!

September 22, 2023

Review of CedCommerce vs. Codisto

After more than 7 months of moving from CedCommerce to Codisto and then back to CedCommerce, I understand the complexities when it comes to integrating very complex systems. While both platforms promise seamless integration, there are stark differences that became evident throughout the journey.

Support: One of the vital aspects of any integration platform is its support team. Both CedCommerce and Codisto were commendable in this domain. However, CedCommerce had an edge when it came to their approach. They were prompt in their responses and exhibited a proactive approach by opting for meetings to resolve issues rather than resorting to lengthy email chains.

Functionality: Our primary goal was to map Shopify attributes to Amazon attributes. Unfortunately, this is where Codisto fell short. We faced hurdles primarily when it came to mapping the Parent SKU (which doesn’t exist in Shopify) with the Child SKU (Variant SKU in Shopify). Codisto’s inherent system limitations meant we had to seek other apps as workaround solutions. This was cumbersome and not an efficient use of resources. CedCommerce, on the other hand, understood these intricacies and offered a solution that was both intuitive and effective.

Overall Experience: After spending almost seven months trying to integrate our brand with Amazon via Codisto, the journey was exhausting. Thankfully, the transition to CedCommerce changed our narrative. Their agile response, combined with a robust platform that caters to specific needs, ensured that we were able to achieve our goals without unnecessary hassle.
In conclusion, while both platforms have their strengths, CedCommerce stood out as a clear winner for our specific needs. If seamless integration, excellent customer support, and tailored solutions are what you're after, CedCommerce should undoubtedly be on your radar.

THRILL HOUSE
Australia
28 days using the app
January 19, 2023

Incredible service. Our team was having difficulty understanding the ins and outs of listing on Amazon, but the support team was very helpful.

SEEK
United States
27 days using the app
February 16, 2023

Awesome help with issues I created! Very Prompt and got me back on track!
Anytime I need help, they are there to assist!

Lady Lit
United States
26 days using the app
CedCommerce replied February 18, 2023

Hello Lady Lit,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Thank You
Team Amazon by CedCommerce!

March 18, 2023

Praveen gave me great service today and he is the first person that I think really cared to help when I chatted with their support team. I am very thankful to him.
However, the app has given us nothing but issues from the first day of using it over a year ago. We have been put on probation by Amazon a number of times due to inventory levels not syncing correctly, products being listed that we no longer have in stock, and many other items. We never had issues like that with a previous provider.

FishAndSave
United States
About 2 years using the app
February 21, 2023

Excellent Customer Service! They helped me set up my listings. They were very patient and provided step-by-step instructions.

Serendipity Memorable Designs
United States
26 days using the app
CedCommerce replied March 5, 2023

Hello Serendipity Memorable Designs,

We are immeasurably appreciative that you took the opportunity to leave us this amazing review.

Our Team will be glad to peruse your review.

Please stay connected with us along these lines. We are consistently here to support you, limitlessly.

Much appreciated and Regards.

Team CedCommerce!!

June 17, 2023

I'd be happy to help review your integration application, CedCommerce Amazon Channel is an integration application provided by CedCommerce, a leading e-commerce solutions provider. The Features and Functionality, Ease of Use, Compatibility and Integration, Performance and Reliability, and Customer Support are top-notch. I tell you i tried Codisto and it was not worth it, But CedCommerce is really wonderful. The Support person told me about the marketing and Shopify SEO to build sales.
Seamless Integration: Customers may appreciate the ease and efficiency with which CedCommerce Amazon Channel integrates with their existing systems or platforms, allowing for smooth management of Amazon listings, inventory, and orders.
Robust Features: Users might praise the software's comprehensive range of features, such as bulk listing management, real-time inventory synchronization, order fulfillment, and automated pricing updates. A robust feature set can significantly enhance the selling experience on Amazon.

Time-Saving Automation: Positive reviews might highlight the software's automation capabilities, which can help sellers streamline their operations. This could include features like auto-listing creation, inventory

Reliable Customer Support: Responsive and helpful customer support can be a key factor in customers' satisfaction. Users may commend CedCommerce for providing prompt assistance, resolving issues efficiently, and offering guidance throughout the onboarding and integration process.

Performance Analytics: The availability of comprehensive analytics and reporting tools within CedCommerce Amazon Channel could be appreciated by users. Sellers may find value in the insights provided, helping them make

Terziastyle
Ireland
26 days using the app
July 24, 2023

Unfortunely I have to delete this. There is no help with the chat, they are clueless. The item is listed on amazon and the app gives me an error. The app constantly gives errors on the items and won't sync. The person on chat has no idea what's going on. I gave them the item number and they're trying to work on an entirely different product. I have wasted 2 hrs of my time and when I told the person on chat, that it was the wrong product. They stopped chatting. I use to be a big fan of CedCommerce, but recently they are really going down hill. Nothing works anymore.

Pierogi Gifts
United States
Over 1 year using the app
CedCommerce replied September 19, 2023

Hello Pierogi Gifts,

As Amazon is a large marketplace, it has many settings, terms & conditions so that the seller can benefit from selling on Amazon. We apologize that you get the errors while uploading the items. It only happens when any required attribute or information is missing in products.

Apart from this, we apologize that you get an unsatisfactory response from the team. We have more than 20k active sellers on the integration app. Continuously & daily, we serve all the sellers in the best way.

We look forward to the opportunity to assist you effectively.

Regards
Team CedCommerce

May 4, 2022

The app will help with getting my products uploaded to Amazon once I learn to work through the errors. The customer service chat is great. It's better than having to wait 24-48 hours for a response. Assuming my templates work as expected, I'll upgrade the rating of 3.

Dobson Products
United States
About 2 years using the app
December 19, 2022

Excellent service and well-educated personnel know how to handle the situation. They helped me a lot in generating the templates.

Rifz Textiles Inc
United States
24 days using the app
CedCommerce replied January 2, 2023

"Hello Rifz Textiles Inc,

Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.

We have provided the help sections(including FAQs, Videos, and docs) for your assistance.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Feel free to reach out to us anytime!!

Team CedCommerce"