Reviews (1,402)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Amazon integration, praising its user-friendly interface and real-time inventory synchronization that prevents overselling. They appreciate the automation features for reducing manual effort and enhancing operational efficiency. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and helpfulness. The app is also considered affordable and valuable for business growth.

October 2, 2023

They will happily double charge you for any excess fees and not allow you to use the app for 24-48 hours while they investigate. Will update if we get a resolution.

SnowPaw Store
United Kingdom
6 months using the app
CedCommerce replied October 18, 2023

Hello SnowPaw Store,

We apologise for the inconvenience. We have fixed your concern permanently.
Please get back to us, we will surely help you in the same way as we do with our all sellers.

Will look forward to serving you again !!

Team CedCommerce

September 8, 2022

I used the chat service since I had some error messages when uploading products and I was connected via Google Meet and was guided step by step on how to correctly input the information to correct the issues.

Prisfit
United States
8 days using the app
October 14, 2023

I'm currently seeking assistance, but it seems I'm encountering some challenges. Despite diligently following all the required steps, my listings have yet to be published. This situation is becoming increasingly frustrating. I'm perplexed by the positive reviews this company has received for its support, as the individuals who have aided me so far have not proven to be very helpful. My primary goal is to get my listings online, and I'm puzzled as to why this process has proven to be more challenging than expected. This is a cry for help, please help me get my listing up!

Electra Mirrors
Australia
6 months using the app
CedCommerce replied October 18, 2023

Hello Electra Mirrors,

We are sorry to hear about the challenges you've encountered with our app. We genuinely value your feedback and understand the frustration you've experienced. Our goal is to provide a seamless experience for all users, and it's disappointing to learn that we fell short of your expectations.

As Amazon is a large marketplace, it has lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon.

Please reach out to our support team again, and we'll do our best to address your concerns promptly.

Thank you!
Team CedCommerce

Edited April 1, 2023

So and so nice and quickly helpul from cedcommerce teams never seen that with another app just with cedcommerce teams 7/7 24/24 365/365 any time right a way they resolve and assit you immediately.

big thanks to all your teams.

Ready4You
Canada
8 days using the app
CedCommerce replied April 3, 2023

"Hi Ready4You,

We are thrilled that you liked our service.

Thanks for your balanced and fair review!!

I'm glad you appreciated our services. It's something we've worked hard on and we're pleased our efforts resonated with you. I also want to thank you for your feedback. We've taken your thoughts to heart and I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.

Thank-You
Team CedCommerce"

October 14, 2022

The Best Service in Customer Relation! We all know that Building your Amazon Empire can be a tedious process. The Gentlemen that took the time to walk me through applying the steps to Build my dream Store has secured a long-term partnership! They are Professional, witty, knowledgeable, and patient. I recommend their services. Be sure and have a look at "All" of the services that they provide, they are of great value. Thank you so much!

LLR Chic
United States
8 days using the app
CedCommerce replied October 16, 2022

"Thank you LLR Chic, for connecting with us. As a new seller on Amazon marketplace, you face many issues in the beginning, but once you start selling on Amazon, then everything runs smoothly.
The Amazon Integration app helps you start easily with Amazon marketplace.

The account manager is always available to serve you in all possible ways. When you integrate your Shopify store with the integration app, with only a few steps your products get listed on Amazon, the inventory & order management process starts automatically.

Always feel free to reach out to us.
Team CedCommerce"

November 2, 2021

I'm currently using the app. Extremely useful, automating the orders and the tracking info between Shopify and Amazon (we used to do this manually, now everything is automated).
User friendly interface, it has all features to be relieved from some daily manual actions.
Customer service is extremely helpful and reactive (a few hours to fix a problem, available on WhatsApp and Skype, professionals).
I highly recommend this app

Artiphany
United States
7 days using the app
CedCommerce replied December 13, 2021

Hello Artiphany,

We always try to provide proper and instant assistance to our sellers so that don't face any kind of trouble. Great to hear such appreciative words from you.

We also appreciate that you explored yourself with the app properly.

It's great to see that you have liked the wonderful features of the app such as Order syncing, bulk uploads, inventory management, templates, etc.

Stay connected with us.
Team CedCommerce

December 27, 2021

Excellent support provided by the support. Highly appreciated. Many tahanks for the great support on helping me setup my account.

Frenchie Style Store
United Kingdom
7 days using the app
CedCommerce replied January 3, 2022

Much obliged to you Frenchie Style Store

We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centres around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from your Amazon account to your Shopify store.

The team is consistently available to help you.

Stay Connected!

Team CedCommerce!!

July 21, 2023

No way of downgrading plan - watch out.

I've tried to downgrade my plan to the free as our store is quite and I got in touch to tell me that it's their policy that I can't downgrade out of a free plan.

Stay away.

Halvo Coffee Roasters
United Kingdom
6 months using the app
CedCommerce replied September 19, 2023

Hello, Halvo Coffee Roasters,

We're sorry to hear about your difficulty while attempting to downgrade your plan. We understand your concern and would like to provide some clarification.

Our policy does indeed state that downgrading from a paid plan to a free plan may not be possible due to certain limitations and features associated with each plan. However, we always strive to accommodate our users' needs to the best of our ability.

We apologize if this caused any frustration, and we would like to explore alternative options that may better suit your current needs.

Please get in touch with our support team, and we will work together to find a solution that works for you.

Best Regards
Team CedCommerce

August 20, 2021

Switched over from the Amazon sales channel app to this. The first-time setup was a little difficult for me, but your support team was very helpful. I also use other CedCommerce apps like Walmart and Etsy, and I can't be happy more. Highly recommended!

SamNailSupply.com
United States
7 days using the app
CedCommerce replied September 14, 2021

Thank you, Sam Nail Supply, for such a great review.

We are incredibly grateful that you took the time out to leave us this note. CedCommerce values put Seller satisfaction as a top priority. Every new software requires time to learn & set up, thanks for your co-operation in the process.

We are committed to our clients. Its clients like you that make our job excellent. We always welcome you to share your requirement & suggestions with us, as we always try to implement them to enhance your experience.

Please feel free to discuss with us whenever you need any help from our side. We assure our availability 24 * 7 in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.

We look forward to serving you again.

Team CedCommerce!

May 20, 2023

Great customer service, very helpful and knowledgeable.

Had a few issues learning how to upload items and they walked me thru the whole process, after working with a different company unsuccessful.

Thank you!

Houseplants New York LLC | Houseplants & Lucky Bamboo
United States
7 days using the app