Reviews (1,402)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Amazon integration, praising its user-friendly interface and real-time inventory synchronization that prevents overselling. They appreciate the automation features for reducing manual effort and enhancing operational efficiency. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and helpfulness. The app is also considered affordable and valuable for business growth.

January 19, 2023

Really helpful team and very easy to get support using multiple comms methods.
I now have my own WhatsApp group where I can get support any time!

Watson Products & Co
Australia
3 days using the app
Edited November 21, 2022

glitches, SKUs don't match. Wasted a full day with support trying to figure out the bugs. Not worth it, I'm looking elsewhere.

goodseedclothing.com
United States
3 days using the app
March 16, 2023

We just start to use this app and still learning how to use the features. But support is prompt and efficient. Will recommend.

fashionforless
Australia
3 days using the app
CedCommerce replied March 25, 2023

"Dear fashionforless,

We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

As Amazon is a large platform, therefore, they are very particular with the listings, and the app reduces your efforts with the bulk actions, Template sections so within a few minutes you can optimize/customize your products listing, you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time.

CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

The account manager helps you from the start to complete the setup of the Amazon account and also assists you in getting more & more sales on marketplaces.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Team CedCommerce"

January 6, 2022

Excellent customer support from Shubhi, I was stuck with the Amazon category attributes and she promptly helped me and even created a template for future uploads. Looking forward to continued use.

Uniq Expression
United States
3 days using the app
CedCommerce replied February 18, 2022

Thank you, Uniq Expression, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.

Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.

Feel free to reach out to us anytime!!
Team CedCommerce!!

Edited December 30, 2022

I'm not good at setting up things but Customer service is so fast and responsive helped me everything I need thank you so much.

sainalux
United States
3 days using the app
CedCommerce replied January 2, 2023

"Hello sainalux,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Thank You
Team Amazon by CedCommerce!"

December 5, 2021

support is available 24H . Application is simple and technical service is available by chat. i like it

Cadeau Chou
France
3 days using the app
CedCommerce replied December 13, 2021

Dear Cadeau Chou,

The Team works very diligently, and it will provide us with great encouragement to keep doing what we are doing.

As Amazon is a big marketplace and for beginners, it is essential to have the proper information. When you get connected with us, being an integration provider, it is our responsibility to assist you with all the possible ways.

The app import all/selected products from Shopify to the Amazon integration app then after preparing the listing as per Amazon marketplace' guidelines, through the app, you can easily upload the products on Amazon.

Once you list all products on the Amazon marketplace, the automatic syncing for inventory run parallel from Shopify to the Amazon marketplace. When you start getting orders, the app automatically fetches & creates those orders into your Shopify store also sends the shipment information from Shopify to the Amazon marketplace.

You don't need to be worried to check orders every time; you get the notifications on time,

The Template, Profiling sections reduce all your manual work. The bulk actions do not require lots of time, within a few minutes, your products get listed on the Amazon marketplace and can start earning from Amazon marketplace.

To guide & assist you, we assigned a dedicated account manager who helps you on each step, the account manager is always available with the Team on online chat, email, call, WhatsApp, Skype, or whatever you prefer for the communication. We explain the flow & the procedure of the app to make you familiar with the app.

Stay connected !!
Team CedCommerce

June 12, 2023

Have tried several apps that are the same but this is far superior and easier to use. Customer service are very helpful and respond immediately(i used the chat facility) Would definitely recommend this app tp anyone considering it

Adore Your Skin
United Kingdom
3 days using the app
July 25, 2022

Wow, what great support from this App team, especially Mohd, he was so helpful and patient. Mohd helped me through all the requirement to launch on Amazon, I'm excited to see us go live once we have our Brand approved by Amazon. Mohd...you are a star and a great ambassador for the App

Flexitags
United Kingdom
3 days using the app
CedCommerce replied July 31, 2022

"Hello Flexitags,

We are incredibly grateful that you took the time out to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.

Thanks & Regards.

Team CedCommerce!!"

April 10, 2023

Good support and help very good job helped me in my first product don't be shy to ask him for detail. Patient's and cooperation for successful dropshipping. Goodluck

Mikkat87
Italy
3 days using the app
CedCommerce replied April 17, 2023

Hello,

We are incredibly grateful that you took the time to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.

Thanks & Regards.

Team CedCommerce!!

April 17, 2024

Don't waste your time with this App. Total garbage. They claim AI automation and product sync and integration and then when you sign up, they ask you to pay more $$$ to have their team help with listing your products. TOTAL SCAM!
Beware. Run away from these people!

MyElectricBike Discount & Clearance Center
United States
About 24 hours using the app
CedCommerce replied April 24, 2024

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.