Reviews (1,401)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient Amazon integration, praising its user-friendly interface and real-time inventory synchronization that prevents overselling. They appreciate the automation features for reducing manual effort and enhancing operational efficiency. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and helpfulness. The app is also considered affordable and valuable for business growth.
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Marking at 4 stars, because in the transition, we had a few issues getting started. Otherwise, service team is 5-stars for sure! They've been excellent teammates in sorting those issues and answering other questions / confirming accuracy of other changes we made. Excited to work with them going forward!
Poorly structured application - multiple failures with unsuccessful publish to amazon- waste of time
Was told repeatedly that they would help me start selling on Amazon. 2 weeks later and i had to go use another app/service.When i asked questions,theyd stop responding.
Dear BootsOrBlood team,
We apologize for any inconvenience you experienced during your initial interactions with our team.
After receiving your review, we took immediate action to address the situation. We conducted a meeting to discuss your concerns, and we're pleased to inform you that we resolved the issues you encountered. We understand that communication is vital, and we worked on improving our response times to ensure you receive prompt assistance in the future.
Please contact our support team if you have further questions or require additional assistance. We are ready and eager to assist you in any way we can. Your success on Amazon is our priority, and we want to ensure you have all the resources and support necessary to thrive in your selling journey.
We look forward to continuing to assist you and help you achieve success on Amazon.
Regards
Team CedCommerce
Excellent and responsive customer service who quickly fixed my issue.
Weill ein fach ist
If i could leave 0 stars i would. Awful app full of errors. Support is so bad it is actually laughable. We had a fairly simple issue that needed resolving, and after 2 weeks of back and forth with multiple attempts from support to 'fix' the problem we gave it a go ourselves and managed to solve the problem. A warning, support seem to genuinely only be interested in gaining your Whatsapp details, and instead of offering support try to sell you their 'we can list your products for a fee' sales pitch. It's almost like they have set this app up with so many errors and problems you have to speak with them so they can try and sell you a fix. Anyway, after almost 3 weeks of trying to get products to list correctly without it crashing or bringing up random errors we have decided to look elsewhere. Shocking app and service.
Hello Ink North
We apologise for your confronted issues. We have provided you with the maximum customization according to your necessities and constantly attempted to improve your experience. We are open to the suggestions & requirements mentioned by our sellers and always try our best to fulfil them all as soon as possible.
For the most part, reviews of CedCommerce are overwhelmingly & positive both in terms of customer support and app utilization, so it is surprising and disappointing for us to hear neither met your expectations.
As Amazon is a large marketplace, it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. We do not restrict sellers to list their items on Amazon. marketplace. We show the details in our panel of what we get from the Amazon marketplace.
If you get back to us, we will surely help you in the same way as we do with our all sellers.
Will look forward to serving you again !!
Team CedCommerce
I just discovered Cedcommerce and had some issues with mapping products with variants and various metal types. The support team was really helpful and managed to get it working for me in a few hours. This looks promising and hopefully, it will help streamline my business and help it grow with Amazon. Big thank you to Yogesh and Prashant!
Thank you Issyverse, We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features so that you don't need to spend hours on setting up your business on the Amazon marketplace.
The Template section reduces all your manual work. The bulk actions do not require your lots of time, within a few minutes, your products get listed on the Amazon marketplace and can start earning from Amazon marketplace.
CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
Feel free to reach out to us anytime!!
Team CedCommerce
This app is our 4th CED app and as usual, the support was very timely and helpful. Our onboarding issues were resolved. The agent was articulate and friendly.
I had an incredible experience with CedCommerce. Their level of customer service is truly outstanding, and their expertise is unmatched. I am absolutely thrilled and couldn't be happier with the service I received!
I'd be happy to help review your integration application, CedCommerce Amazon Channel is an integration application provided by CedCommerce, a leading e-commerce solutions provider. The Features and Functionality, Ease of Use, Compatibility and Integration, Performance and Reliability, and Customer Support are top-notch. I tell you i tried Codisto and it was not worth it, But CedCommerce is really wonderful. The Support person told me about the marketing and Shopify SEO to build sales.
From the moment I reached out to inquire about their service/product, the team was incredibly helpful and responsive. They promptly addressed all my questions and concerns, providing me with the information I needed to make an informed decision.
When it came time to utilize their service/product, I was blown away by the level of professionalism and expertise displayed by their team. They went above and beyond to ensure that my needs were met, and the end result exceeded my expectations.
I highly recommend Amazon by cedcommerce to anyone in need of their service/product. You can trust that they will deliver outstanding results and provide an experience that will leave you impressed. I will definitely be a returning customer, and I'm confident that others will have the same positive experience that I had.
Once again, a huge thank you to the entire team at cedcommerce amazon Keep up the fantastic work!