Reviews (1,217)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer support, seamless Shopify integration, and user-friendly interface. They value the responsive support team available through live chat, email, and Google Meet for assistance with troubleshooting and account optimization. Features like real-time inventory sync prevent overselling and the automation tools for pricing and promotions reduce manual tasks, enhancing operational efficiency. The app's affordability and effective order management system are also noted as key benefits, helping businesses expand their online presence and increase sales on Amazon. Customization options that allow for setting custom fields and mapping to Amazon attributes are appreciated for improving SEO and flexibility.

September 3, 2024

This app is great and the customer service reps have been outstanding helping with the initial process of my listings.

I highly recommend this app

PickleNova Pickleball
United States
4 days using the app
August 24, 2024

Support was so helpful! Quick and very clear in communication. Thank you!

Golden Growth Vitamins
United States
7 days using the app
June 20, 2024

I recently contacted the support team and was thoroughly impressed. They were quick to respond, very knowledgeable, and extremely patient. They resolved my issue efficiently and with great professionalism. Their dedication to customer satisfaction is commendable. Highly recommend this app!

David Christopher's
United States
16 days using the app
CedCommerce replied June 28, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

September 1, 2024

Very helpful and patient. Thanks so much for being awesome!!

Wilson Design Group
United States
15 days using the app
August 1, 2024

Thanks for the Great Help!! Is amazing customer service, Now I can upload my products in Amazon very easily!!

Bahik
United States
1 day using the app
CedCommerce replied August 5, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

September 3, 2024

Great service! Explained templates - very helpful to upload products in bulk.. Great tool to use.

CobraCore
United States
1 day using the app
May 31, 2024

My support person was wonderful! I am so appreciative that we were able to hop onto a video chat to go over the set up. I was completely lost and the help was invaluable.

Essential Bodywear
United States
4 months using the app
CedCommerce replied June 3, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

July 30, 2024

Great customer service. They reply promptly. They helped fix one of my issues. The only reason I gave it four stars was because it's a little tricky for me to use, and a lot of error messages which customer service helped me with. I may update to a 5 star later. I just feel the app could be a little more user friendly for beginners. I think once I get the hang of it it, will get easier. But customer service is great!

Cozy Candles Inc.
United States
2 days using the app
July 23, 2024

App is very easy to use!

KenzKustomz
United States
Over 1 year using the app
CedCommerce replied July 25, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

May 27, 2024

Great customer service! I was having trouble listing my product through CedCommerce, but the customer service representative was very helpful. He's patient and knowledgeable, which made the process much easier.

Runic Dice
United States
17 days using the app
CedCommerce replied June 3, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce