Reviews (1,051)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration between Amazon and Shopify, automatic order syncing, and real-time updates. They appreciate the intuitive interface, customization options, and automation features like pricing and inventory management. The app's performance analytics and responsive customer support, including video chat and screen sharing, are also praised. It's favored over Codisto for its easy installation, superior item matching, and understanding support. Ideal for businesses looking to streamline processes and boost efficiency.

April 7, 2024

We use CedCommerce to sync our Amazon orders and some listing information because it is the most solid Shopify app of the several we tried. In our several years of using CedCommerce, we have always had support available via live chat to see what is going wonky with Amazon.

Richard Paul Evans Online Store
United States
Over 1 year using the app
CedCommerce replied April 30, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

July 9, 2024

This had to be the most painful app I have ever had to use. Installed over 2 months back and nothing but issues uploads to Amazon show they are listed yet on amazon they are not even showing the variants for the product. I have had a ticket open since the 17th of the 5th it is now 9th of the 7th with no resolution to the issue. The only way I have managed to get any of my products listed on amazon is to manually add them to Amazon and then link them back to shopify with the app. Any products listed in the app and uploaded never actually get listed in Amazon and sit on amazon as incomplete and they keep saying wait it will reflect in 24 hours, we'll it been over 24 hours and still same incomplete. App is totally useless rather load th product to Amazon manually you will suffer less stress. And when I have even had so many issues I was asked to pay them to list my products without errors

Passion HQ
South Africa
About 2 months using the app
CedCommerce replied July 15, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

May 24, 2024

This was very good and educational helpful experience for me but i still need more training. Thank you very much Nupur.

Youghazi Fragrance Collection
South Africa
8 months using the app
CedCommerce replied May 28, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

June 18, 2024

EXCELLENT SUPPORT FROM TEAM, Support staff WAS A GREAT HELP TO US! RECCOMEND THIS CHANNEL TO ALL STORES ON SHOPIFY.

Windlust
India
9 months using the app
CedCommerce replied June 19, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

July 10, 2024

The technical support guy was very helpful. He made it very easy for me to link my Amazon and Shopify listings

Pure Athena
United States
8 months using the app
CedCommerce replied July 15, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

June 5, 2024

App works well. Support team is quick and always helps with any issues.

WOLFpak
United States
9 months using the app
CedCommerce replied June 7, 2024

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

April 17, 2024

I have been CedCommerce customer for several years and have used their opencart Amazon and ebay Integration Apps. After migrating to Shopify , i had few issues with synching and creating templates but the help provided by the team is exceptional. 5/5

uzisports
United Kingdom
4 months using the app
CedCommerce replied April 30, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

June 18, 2024

what great support. he was very knowledgable about the software and was able to help me navigate through specific tasks.
i would definitely love it if he helped me with anything else i need again. Im not sure what his name was but he was great. Thank you

Rodeo Home
United States
4 days using the app
CedCommerce replied June 24, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

May 22, 2024

If you have products in your Shopify Store that you need synced to your Amazon Seller Central catalog, CedCommerce is the application to do so. The app has a learning curve, but I think that's more so a testament to the complicated process that is uploading products to Amazon. I had some issues, but Prashant was able to help me out in no time. Solid Application and solid customer service!

Your Gift Creations
United States
14 days using the app
CedCommerce replied May 24, 2024

Dear Customer,

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Amazon application. It's always a pleasure to serve customers like you, and we truly appreciate your support.

Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Thanks
CedCommerce

July 1, 2024

The app is good. But their customer service is better. Mannu was so patient with me. He walked me through on how to create a template and upload my listings. Thanks for all your help man!!

Marwin Sports
United States
7 days using the app
CedCommerce replied July 2, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce