Reviews (995)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify to Amazon integration, praising its intuitive interface and automation features for easy listing and inventory management. The customer support is particularly valued for its quick, effective problem-solving and availability through multiple channels like live chat and video calls. Many users commend the app for simplifying complex processes and boosting Amazon sales.
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I'm saying this with regret, but this has been a huge disappointment.
I've been trying for two weeks, but the app keeps throwing errors — despite providing all required information correctly. Both the SKU and barcode are valid, and the system even says the product was uploaded, yet due to the error, it never appears on Amazon.
However, when I enter the exact same product manually on Amazon, it works in two minutes without any issues.
Unfortunately, your customer service is even worse than the app itself. They don’t provide real support, only superficial replies, and always blame Amazon without offering actual solutions.
Among all the Shopify apps I've used, this one has by far the weakest customer service.
As things stand, I’m not satisfied with the app at all and will be uploading my products directly to Amazon from now on.
Mannu has helped me with problems and patiently solved my problem one by one. Fantastic post purchase support.
"Free 50 orders/month; $0.2/order"
This is false. There's absolutely nothing free about this app. You can't access ANY pages of the app or view the settings available without paying for a plan.
The customer service is excellent, I have always found for them to be helpful and willingness to resolve the issues immediately
Excellent support from Nupur Sah. He helped us resolve a product uploading issue with our Amazon store. As new users of this plugin, we’re impressed — it’s a great addition to Shopify!
I was woking through an issue with my listing and had the pleasure of working with Mannu Singh and had a very positive experience. Very prompt and helpful interaction. Highly recommend
So far so good, support was able to guide me thru a complicated problem.
I got so far two calls with the support team and they were able to help me link existing Amazon products to Shopify, however, I still unable to upload Shopify products to Amazon Handmade.
I don't know what else I should do, I'm still waiting for support, but not sure how to proceed, or if this call is the right app to cover my needs, apparently, is not.
Thanks
Amazing company, the service is unmatched compared to other companies. Very feature heavy ready to take on any time of bulk listings for your Amazon catalog.
Raju Sah provided excellent customer service and was incredibly helpful during our onboarding phase. His support made the process smooth and easy to navigate.