Reviews (1,051)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration between Amazon and Shopify, automatic order syncing, and real-time updates. They appreciate the intuitive interface, customization options, and automation features like pricing and inventory management. The app's performance analytics and responsive customer support, including video chat and screen sharing, are also praised. It's favored over Codisto for its easy installation, superior item matching, and understanding support. Ideal for businesses looking to streamline processes and boost efficiency.

May 31, 2024

My support person was wonderful! I am so appreciative that we were able to hop onto a video chat to go over the set up. I was completely lost and the help was invaluable.

Essential Bodywear
United States
4 months using the app
CedCommerce replied June 3, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

May 27, 2024

Great customer service! I was having trouble listing my product through CedCommerce, but the customer service representative was very helpful. He's patient and knowledgeable, which made the process much easier.

Runic Dice
United States
17 days using the app
CedCommerce replied June 3, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

April 2, 2024

CedCommerce's Amazon Channel app has been a fantastic addition to our Shopify store. Their chat support is impressively quick and super helpful, always ready to assist with any concerns. I even had a call meeting with them, where they meticulously worked through all my issues, ensuring our products got approved and listed on Amazon smoothly. We do recommend this app to anyone looking to expand their online presence and sales through Amazon. It's user-friendly, efficient, and the team behind it is incredibly supportive!

Monte Holding
United States
2 months using the app
CedCommerce replied April 30, 2024

Dear Customer,

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our application. It's always a pleasure to serve customers like you, and we truly appreciate your support.
Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

May 23, 2024

I had some issues figuring out how to fill out the attributes for my products. My agent helped me understand what I was doing wrong and stayed with me until they knew I was fixed up. Thank you!

Bazzle's Beard
United States
14 days using the app
CedCommerce replied May 24, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

June 13, 2024

A lot of learning and not fully automated but it does the job, saves you time and allows bulk updates, provides you with this bridge to amazon and allows you to expand to new shoppers and bigger markets

This1ne
Israel
16 days using the app
May 23, 2024

i need to synchronize a product line to my shopify store, the team support help me with patience and professionalism

Infinity Finds & Consulting
France
2 months using the app
CedCommerce replied May 28, 2024

Dear Customer,

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Amazon application. It's always a pleasure to serve customers like you, and we truly appreciate your support.

Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Thanks
CedCommerce

June 10, 2024

I had a very good experience with CedCommerce thanks to exceptional customer service from Raju Sah. He was incredibly helpful, responsive, and went above and beyond to ensure all questions were answered and issues resolved promptly.

Bshirt
United Kingdom
8 months using the app
June 20, 2024

I recently contacted the support team and was thoroughly impressed. They were quick to respond, very knowledgeable, and extremely patient. They resolved my issue efficiently and with great professionalism. Their dedication to customer satisfaction is commendable. Highly recommend this app!

David Christopher's
United States
16 days using the app
CedCommerce replied June 28, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

May 5, 2024

This has been the worst experience with an app I have ever had. The customer service is less than poor. Everyone that I have spoken with protein like they wanted to help me, but never did anything. I have been trying to use this app for 4 months and have not been able to post any products on Amazon. I do not recommend it.

NSZ & Fab Fashions
United States
4 months using the app
CedCommerce replied May 6, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

March 27, 2024

We were in a search of an app that can intergrate Amazon and Ebay orders so those will be automatically sent to our software-platform for stock and order management. We concluded that this app is the best option given. We are working on this, the last two months and i couldnt thank enough Ankit Singh and his team. This app stands on its people and we frankly think that Ankit and his team are excellent professionals and they do know well their object and this app. A+ given!
Highly recommended. Thank you guys!

PEGAS STORE
Cyprus
2 months using the app