Reviews (1,402)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient Amazon integration, praising its user-friendly interface and real-time inventory synchronization that prevents overselling. They appreciate the automation features for reducing manual effort and enhancing operational efficiency. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and helpfulness. The app is also considered affordable and valuable for business growth.
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The customer service was great and Yogesh was very helpful.
New Updated: I had hoped to maintain my updated review. Unfortunately, they often overpromise and underdeliver, seemingly just to secure your money. Don't waste your money!
Updated: I have been having a lot of issues with the app upload function. I appreciate Mohd. Shadab Khan helps and support with this issue. Thank you,
Overall, my experience with CedCommerce Amazon Channel has been mixed. The application itself can be good, but it's very inconsistent, especially when uploading products. The process of uploading products has been frustrating due to this inconsistency.
Initially, I hired the team behind the application to help me upload and manage my products on Amazon. At first, they provided great customer service with good communication, which was the main reason I started using their services. However, over time, their service quality has declined significantly. It has become incredibly difficult to get in touch with anyone for assistance or support. The lack of responsiveness and deteriorating service quality have made it nearly impossible to rely on them for help.
Considering the current state of their service, I am contemplating switching to a different application for my Amazon needs. The decline in customer service and support availability has made it challenging to continue using CedCommerce Amazon Channel effectively.
CedCommerce was very helpful in navigating product setup and listing. Would highly recommend if wishing to sell on multiple marketplaces.
Dear Customer,
Thank you so much for your review. We appreciate it!
We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
Was having issues with product additions and reached out to support. They were very helpful and resolved my issue quickly.
Dear Customer,
Thank you so much for your review. We appreciate it!
We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
I am very happy with the support.
Thank you
Great customer support! Fast and efficient
The team is very helpful handling requests
So far, so good.
The support is very helpful and very patient, they answer every question in seconds.
Thank you very much, this makes my day way easier.
Dear Customer,
Thank you so much for your review. We appreciate it!
We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
Amazing support! Waited to go through the whole process so I can learn. 5 Stars! Taught me so many helpful things - what a great team!
The template feature is such a great value for saving time and bulk product uploads easy & accurate!
Dear Customer,
Thank you so much for your review. We appreciate it!
We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
Great support, fast quick calls. Happy with service