Reviews (1,299)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, allowing efficient management of inventory and orders. It features a user-friendly interface and robust automation that boosts operational efficiency. Exceptional customer support is often noted, with team members like Yogesh and Mannu S. receiving specific praise for their responsive and knowledgeable help. The app also offers SEO customization options, affordable pricing based on sales performance, and supports multiple Amazon marketplaces, making it ideal for global sales.

August 23, 2022

The team is great and works hard! The app itself could use more customization for sellers to control but when you run into a problem, the support team is pretty reliable.

Findway Canada
Canada
About 2 years using the app
September 8, 2022

La aplicación entrega lo que promete, integra tu tienda de Shopify con Amazon de manear coordinada y sencilla, y el equipo de soporte responde con compromiso.

London Tie Inc.
United States
About 2 years using the app
Edited December 27, 2023

Update (12/27/2023)
Unfortunately I have to point out that the developer takes time but fails to solve this issue
Update (12/16/2023)
Unfortunately I must say that the App is unable to create new products on Amazon that have variations in colour, sizes, etc... (E.g. T-shirts - Shoes). Only publish variants without properly matching them to the main product (Parent). This does not comply with what Amazon expects.

(05/17/2023) I tried and tested several Integration Apps (Salestio and Codisto) before deciding which one to use. In the end I chose CedCommerce and after some time using it I can confirm that I'm really happy with the choice I made. Inventory synchronization, order management, publishing new products or existing products on Amazon, thanks to the modern interface to use is easy and above all works very well. For any doubt, the assistance team is always ready to answer in a few minutes.

Grimandi calzature
Italy
About 2 years using the app
May 4, 2022

The app will help with getting my products uploaded to Amazon once I learn to work through the errors. The customer service chat is great. It's better than having to wait 24-48 hours for a response. Assuming my templates work as expected, I'll upgrade the rating of 3.

Dobson Products
United States
About 2 years using the app
Edited October 12, 2022

We have reached out to Customer Support and the person who attended to us has been very responsive. We experienced an issue with inventory sync between Amazon and CEDCommerce App. With his skills, he managed to identify and resolve our issue quickly after providing Collab access with back-and-forth feedback. Much appreciated to him and his Team for the quick resolution. TQVM :)

socedamzavxigo
Malaysia
About 2 years using the app
CedCommerce replied October 16, 2022

"Dear True socedamzavxigo,

We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

As Amazon is a large platform, therefore, they are very particular with the listings, and the app reduces your efforts with the bulk actions, Template sections so within a few minutes you can optimize/customize your products listing, you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time.

CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

The account manager helps you from the start to complete the setup of the Amazon account and also assists you in getting more & more sales on marketplaces.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Team CedCommerce"

Edited October 23, 2021

Had issues with uploading products on amazon. I contacted their live chat and was really amazed as they responded right away. The staff was very helpful and knowledgeable. Was able to help me resolve my issue right away. Thumbs Up!!!

Direct Party Discounts
Australia
About 2 years using the app
CedCommerce replied March 2, 2022

Hello Direct Party Discounts,

Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.

We have provided the help sections(including FAQs, Videos, docs) for your assistance.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Feel free to reach out to us anytime!!

Team CedCommerce

October 1, 2021

Abhipraya and the team from CedCommerce really saved me by quickly responding to my request. They fixed my problem so my Amazon sales did not suffer any disruption. Amazing customer service!! A+

Random Collectibles
United States
About 2 years using the app
CedCommerce replied March 2, 2022

Thank you, Random Collectibles, for your appreciation.

We are incredibly grateful that you took the time out to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.

Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process.

Please feel free to discuss with us whenever you need any help from our side.

We look forward to serving you again.

Team CedCommerce

Edited July 25, 2023

The application has had a few small issues, but support is very good. They respond quickly and resolve issues generally the same day. Easy to work with.

Cedar Creek Outdoor Center
United States
About 2 years using the app
November 22, 2022

I have been struggling to list my items over 3 months and I can’t express my gratitude for the help I got this time, the support I got is phenomenal the follow up to make sure everything went smoothly, I am forever grateful, thank you for your patience and for sending me those links that were so easy to follow, I will let everyone I know

Nonieezjewelry LLC
United States
About 2 years using the app
CedCommerce replied November 27, 2022

"Hello Nonieezjewelry LLC,

Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.

We have provided the help sections(including FAQs, Videos, docs) for your assistance.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.

Feel free to reach out to us anytime!!

Team CedCommerce"

Edited June 28, 2023

I think this app is very good... We had a couple hiccups in the beginning but we got through them. I think their support is fantastic.

Support, Inventory, App Support, AI and Order Synching is excellent and I'm very pleased!

Nashua Nutrition
United States
Almost 2 years using the app
CedCommerce replied August 31, 2021

Thank you, Nashua Nutrition,

The team works very diligently, and your positive feedback will provide us with great encouragement to keep doing what we are doing.

We have developed this app for Amazon sellers who are actively looking for automated things. The Amazon integration provides you with the near-real-time automated syncing for inventory, price & orders.

When you connect with the CEDCOMMERCE team, we offer a dedicated business manager who helps you set up your entire business on Marketplace from the beginning.

We know the complexities of Amazon, so we try to keep updated help docs & videos to make you comfortable with the app. We are happy that you find them very useful.

There are lots of things to manage Online selling, so we always try to reduce human effort. That is why our support team is always available to guide you on every step.

Stay connected !!
Team CedCommerce