Reviews (965)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify to Amazon integration, praising its intuitive interface and automation features for easy listing and inventory management. The customer support is particularly valued for its quick, effective problem-solving and availability through multiple channels like live chat and video calls. Many users commend the app for simplifying complex processes and boosting Amazon sales.
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Amazon CED Team absolutely phenomenal assistance, I had absolutely no idea what I was doing, being completely new to this process. The team member, was patient, explained everything clearly and concisely for me and voila my products are on Amazon! Absolutely Outstanding
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our Amazon application. It's always a pleasure to serve customers like you, and we truly appreciate your support.
Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Thanks
CedCommerce
This has been the worst experience with an app I have ever had. The customer service is less than poor. Everyone that I have spoken with protein like they wanted to help me, but never did anything. I have been trying to use this app for 4 months and have not been able to post any products on Amazon. I do not recommend it.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
I think this app is very good... We had a couple hiccups in the beginning but we got through them. I think their support is fantastic.
Support, Inventory, App Support, AI and Order Synching is excellent and I'm very pleased!
Thank you, Nashua Nutrition,
The team works very diligently, and your positive feedback will provide us with great encouragement to keep doing what we are doing.
We have developed this app for Amazon sellers who are actively looking for automated things. The Amazon integration provides you with the near-real-time automated syncing for inventory, price & orders.
When you connect with the CEDCOMMERCE team, we offer a dedicated business manager who helps you set up your entire business on Marketplace from the beginning.
We know the complexities of Amazon, so we try to keep updated help docs & videos to make you comfortable with the app. We are happy that you find them very useful.
There are lots of things to manage Online selling, so we always try to reduce human effort. That is why our support team is always available to guide you on every step.
Stay connected !!
Team CedCommerce
This app has really helped us manage our products and orders on Amazon, and their support chat is excellent. There is always someone knowledgeable there to help with anything you need. If you have ever used an app that doesn't have a live support chat, then you will really appreciate the quick help you get from CedCommerce when you have questions or problems.
Very Helpfull
We use CedCommerce to sync our Amazon orders and some listing information because it is the most solid Shopify app of the several we tried. In our several years of using CedCommerce, we have always had support available via live chat to see what is going wonky with Amazon.
Dear Customer,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Best regards,
CedCommerce
Cede has done an incredible job on support and with their technology by linking all sales channels. Great Job!
"Thank you for sharing your kind words with us here.
The Amazon integration automates your inventory syncing from the Shopify store to the Amazon marketplace. Through Amazon integration app, you can list your Shopify products on Amazon marketplace in bulk.
The Template section reduces all your manual work. The bulk actions do not require lots of time, within a few minutes, your products get listed on the Amazon marketplace and can start earning from there.
When any seller gets connected with CEDCOMMERCE, we assigned a personal account manager who assists them on each step and always has an answer for each query.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
We look forward to serving you again.
Team CedCommerce"
Very quick and helpful customer service.
After struggling for months we will be deleting this awful app.
#1. CS seems designed to infuriate you - they act dumb and talk in circles and willfully refuse to understand your question. Then give you infuriating answers like 'just turn it off' when you spent 20 minutes explaining that it wont let you turn it off.
#2. Do NOT use this app for listing creation, they can't even handle syncing.
#3 SO MANY bugs and limitations. They won't fix any of them. You can't control what they sync with Amazon. Want to have higher prices or different fulfillment times on AZ? Forget about it CED will force you to match Shopify. I cannot even list how many bugs there are in the software.
#3. One bug in particular. There is a setting for OOS inventory quantity (settings>product) displayed that keeps resetting itself to 999. Their default is to push 999 units to Amazon if something is OOS. If you turn it off, it turns itself on again. This is a huge booby trap - Amazon will shut your listings down if you keep cancelling mistaken orders.
The workaround that I found is you have to de-link any OOS products. Again though this is a big problem if you have 1,000 skus. Things go OOS all the time. You will need to manually de-link anything that goes OOS.
It took me weeks of yelling at them to even get them to acknowledge the problem. I don't know if it is fixed. When I tried to talk to them about it and ask if it will stay off now, they just repeat back to me what I said as if they are informing me of how it works ("when you put in "0" it resets back to "999") even though that is a bug, and talk in circles and refuse to acknowledge the problem or tell me if it will keep resetting back to "999" for OOS products or now.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
I've been extremely happy with this app. The best part is the customer service. They are always there to assist whenever the need arises. You can feel confident using this app
UPDATE: Just wanted to reiterate what I stated above. Their customer service is excellent!
Dear ADS has Solutions LLC, thank you for taking the time to share your prestigious opinion with others. At CedCommerce, we are passionate about customer satisfaction.
We are happy to see that our solutions make your business easier.
Amazon is a big market. It has many settings, terms and conditions (mapping of attributes) so that the seller can benefit from selling on Amazon.
As the app has bulk actions, templates, and inventory syncing, so you can optimize your product listing in minutes, you don't need to update everything from your Shopify store. Near real-time synchronization of inventory and orders saves your manual labour and time.
The app is easy to use. Help sections are available so that you can familiarize yourself with different technical terms and use them correctly in product listings.
To make you more comfortable with the Amazon Marketplace and the integration app, we provide 24/7 instant support.
Please feel free to contact us anytime via eMail, Skype, Ticket, Online Live Chat, WhatsApp, etc.
Stay connected!
CedCommerce team