Reviews (1,430)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, simplifying product syncing and order management. They highlight its intuitive interface and effective automation features that enhance operations and save time. The real-time syncing is crucial for accurate inventory management. Exceptional customer support is frequently praised for its responsiveness and expertise, with 24/7 availability ensuring continuous assistance, contributing to improved sales and operational efficiency.

July 28, 2023

Working with the new technologies can sometimes be frustrating. Just when you need support, you can quickly get in touch with the support team. They respond quickly and the team members are patient and friendly. The app itself is more convenient than Amazon Seller Central itself. The app and the service is efficient and therefore recommendable.

DESA Shop
Germany
3 months using the app
May 3, 2023

Great customer support. Off 1 star because the app can be confusing to use for a first time seller.

Friendshape
United States
3 months using the app
April 17, 2023

Prompt response from the teem and enthusiastic personel to help you out. Still struggling with listing products on Amazon. Hopefully, we will have it sorted with the teams support.

Studio Vie FZE
United Arab Emirates
2 months using the app
CedCommerce replied April 27, 2023

"Thank you, for your appreciation. Wish to have a great business relationship with you.

We always try to provide instant support to our clients, and we try to make them ...

April 10, 2024

I'm incredibly impressed by the CedCommerce Amazon support team's professionalism, efficiency, and dedication to resolving issues promptly. Their expertise, courteous demeanor, and excellent communication skills have made every interaction a positive experience. I highly recommend their services to others.

Sancher Sarees
India
2 months using the app
Edited September 2, 2022

Initially I had trouble uploading products to Amazon, but Customer service was very prompt and offered all help to setup things. I rated 4 star to the app because it is not easy to use, bit intricate. But thanks to helpful customer service , things seem to pickup now. All credit goes to Praveen, who is continuously in touch with me to put things in order again

Shopboxdeals
Canada
About 2 months using the app
January 4, 2022

IT'S A GREAT APP. And the help support team is great! I've been followed step by step by Shubhi, a super patient and professional lady. Definitely recommended

Modasì Youth
Italy
About 1 month using the app
October 22, 2021

Marking at 4 stars, because in the transition, we had a few issues getting started. Otherwise, service team is 5-stars for sure! They've been excellent teammates in sorting those issues and answering other questions / confirming accuracy of other changes we made. Excited to work with them going forward!

Health-Ade
United States
About 1 month using the app
September 9, 2023

Weill ein fach ist

Haidari. Online.Store
Germany
About 1 month using the app
July 30, 2024

Great customer service. They reply promptly. They helped fix one of my issues. The only reason I gave it four stars was because it's a little tricky for me to use, and a lot of error messages which customer service helped me with. I may update to a 5 star later. I just feel the app could be a little more user friendly for beginners. I think once I get the hang of it it, will get easier. But ...

Cozy Candles Inc.
United States
2 days using the app
Edited April 21, 2023

While it is very complicated, customer service is willing to hop on a Google Meets or similar call and walk you through what is needed if you can't figure things out for yourself.

Addictive Gifts Co.
United States
26 days using the app
CedCommerce replied April 27, 2023

"Thank you, for your appreciation.

We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; ...