Reviews (1,370)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

Edited October 22, 2024

Very Helpful. Very Patient. Problem Solved. We like working with Ced Commerce with Amazon. 9/21

Second time using the chat. Response time very quick. Problem solved. This our second 5 star review. Ankit was very helpful 10/22

Tabletennisstore.us
United States
About 1 year using the app
August 21, 2024

We've learned from our experience that the switch from CedCommerce to the Shopify Marketplace app wasn't worth it. A year later, we're back with CedCommerce, and we couldn't be happier. Managing our large catalog on the Shopify Marketplace app was a constant struggle due to its glitches. CedCommerce, on the other hand, has significantly improved their app, making it much easier to grow our Amazon sales. The integration is seamless, and the support is top-notch. Sometimes, the best choice isn't Shopify's own app, and we're glad we made the move back to CedCommerce.

Party Expert
Canada
Over 1 year using the app
CedCommerce replied August 22, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

August 26, 2024

Outstanding customer service, agent was on hand in minutes and was able to accurately deal with my issue and quickly provided a solution. highly recommend

AlphaCanineGear
United Kingdom
Almost 2 years using the app
September 8, 2024

Raju was very helpful with answering all of my questions and explaining how linking to amazon works. He gave me a lot of good info to take action on in a very clear and understandable way. Thanks!

VacationGrabs
United States
6 months using the app
November 11, 2024

I am still learning how best to use this app but I cannot fault the support team. They are quick to respond, patient and helpful. Ifat from the support team spent an extended period of time online with me today working through some issues that I had - her communication was excellent and she was incredibly helpful.

MacGear Australia
Australia
20 days using the app
August 7, 2024

It was great experience. Nupur helped me step by step to onboard Shopify to Amazon platform. She was very detailed oriented and had lots of patience while guiding me. Application was rest was and straight forward once you learn from CedCommerce associates.

7CirclesUSA
United States
About 1 year using the app
CedCommerce replied August 12, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

Edited November 13, 2024

It has been a great help from CedCommerce led by Neha and Nupur in the process to import into Amazon Seller Central.

Their expertise allowed us to upload samples of my products. Everyone that deals with Amazon realizes the complicated model, especially if you have a lot of variation.

They were able to resolve all issues and provided guidance and templates, plus step by steps in educating on how to do it.

Great service and I STRONGLY recommend using them.

Haute Sail
United States
3 months using the app
October 17, 2024

They help us a lot in listing products.

help us slowly learn how to create our listings.

recommended

Whity.london
United Kingdom
10 months using the app
October 9, 2024

Hello I am happy with the support I have recieved from Vishal Kumar Tyagi. Everyone I have spoke to has been very polite and resourceful providing solutions in real time and helping with any question I appreciate thier help.

Thanks for your assistance with any little issue.

Lavish 4 Less Handmade Bath Products
Canada
3 months using the app
October 4, 2024

The team at CedCommerce provides outstanding support! They consistently go above and beyond to ensure everything is functioning perfectly. The in-app chat is incredibly useful and makes things so easy. I wish I could give them even more stars, because the service is truly top-notch!

Expert WC
France
3 months using the app