Reviews (1,402)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Amazon integration, praising its user-friendly interface and real-time inventory synchronization that prevents overselling. They appreciate the automation features for reducing manual effort and enhancing operational efficiency. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and helpfulness. The app is also considered affordable and valuable for business growth.

January 29, 2024

Mohd helped me a lot for solving the attribute error. i was struggling from past 10 days to upload my product to amazon but with the help of him, i successfully uploaded it in a day. thanks for the great support

Enigmaparis
India
4 months using the app
September 3, 2024

MUY SERVICIAL Y ATENTOS , RRAPIDOS Y COMPRENCIVOS , GRACIAS

pimpoya
United States
2 months using the app
January 19, 2024

This is a great app to integrate your Shopify and Amazon stores, it's user-friendly and the support team always helps you or points you in the right direction to address any problems.

memème
United States
5 months using the app
January 22, 2024

Very informative and helpful. Helped me upload products fom shopify to amazon very quickly. Would recommend. Friendly and knowledgable.

CogniXcite
Canada
5 months using the app
Edited March 6, 2024

I've collaborated with CED for a substantial period. While the primary application performs adequately, my experience with their additional services has been notably unsatisfactory. I expanded my engagement to include product listings, SEO, store creation, among other services. Unfortunately, I must express my profound disappointment with these offerings.

The professionals assigned to assist me, namely Praveen, Areeba, and Shruti, have not met expectations. Despite raising concerns with Praveen—who assured me of addressing and personally resolving the issues—my problems remain unattended. His reassurances often left me in limbo, with responses such as "Allow me to check with Shruti, so that I can update you," followed by no follow-up. When I sought confirmation of completion two weeks ago, his evasive replies only added to my frustration.

The subpar quality of work and frequent errors have been detrimental; a significant instance being the mishandling of one of my successful FBA products. This error resulted from an improper merging with another FBA product, which upon separation, led to it being labeled unsellable due to certain changes. Repeated requests to rectify the issue were met with protracted promises of 'looking into it,' while any responsibility for the mishap was deflected onto Amazon.

Furthermore, the grasp on effective SEO by the staff appears tenuous at best, evident from keyword-stuffed, customer-unfriendly content and the use of AI-generated images that fail to appeal or make sense. All attempts to escalate these issues to a managerial level have proven futile.

I advise potential clients to be cautious and attentive when engaging with this company, especially regarding interactions with Praveen. Initially, his focus seemed to be on providing reassurances to secure a purchase of their services, rather than ensuring client satisfaction.

As I've stated before, I've been a long-time user of their applications. However, this recent experience has definitively ended my relationship with CED. I can no longer trust them due to what I perceive as deceptive practices.

13 Moons
United States
10 months using the app
March 2, 2024

CedCommerce's online assistance with syncing Shopify and Amazon was exceptional! Their team's expertise and dedication ensured a seamless integration. Their responsive communication and tailored solution to my issue exceeded my expectations! Thanks to CedCommerce!!

Re-Tail Threads
United States
9 months using the app
June 10, 2024

I had a very good experience with CedCommerce thanks to exceptional customer service from Raju Sah. He was incredibly helpful, responsive, and went above and beyond to ensure all questions were answered and issues resolved promptly.

Bshirt
United Kingdom
8 months using the app
May 9, 2024

So far the support has been very good. Mannu especially has been a great help. We are hopeful that we can use this app for all of our shops.

Liberty Skis
United States
16 days using the app
CedCommerce replied May 13, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

May 14, 2024

They were quick to respond and were able to guide me through the shopify- Amazon product listing process. The app is very user friendly. I am truly happy with this choice.

JunNov
United States
10 days using the app
CedCommerce replied May 16, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

March 4, 2024

The customer service experience was so helpful and I wouldn't have been able to set up my store without it.

SleepyMoo
United States
About 2 months using the app