Reviews (1,402)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient Amazon integration, praising its user-friendly interface and real-time inventory synchronization that prevents overselling. They appreciate the automation features for reducing manual effort and enhancing operational efficiency. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and helpfulness. The app is also considered affordable and valuable for business growth.
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Best Chat support ever! Agent solve issue asap after description was delivered. This was the best experience ever over a support chat, this is better then any AI ever will be. Thanks.
They are very fast at respnding and getting you in a meeting, but the listing was incomplete and baffled, the more you sell the more money they make, they basically become a partner, better list it yourself unless you dont want to optimize your listing which is essential to the sales, so I dont know if I can totally recommend.
Excellent technical support. They are very patient and work through issues until resolution.
Dear Customer,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Best regards,
CedCommerce
The app is a bit difficult to use, due to Amazon rules and API. But fortunately the assistance is here to help anytime. Good interface as well, it helps!
We are extremely satisfied with CedCommerce Amazon Channel App. Their chat support is super helpful and quick to help resolve our issues. They go above and beyond guiding us to link our products to have them listed on Amazon smoothly. We recommend this app to businesses who are looking to expand.
Dear Customer,
Thank you for sharing your feedback with us. Your input is highly valued as it enables us to enhance our services continuously. We sincerely apologize for any inconvenience you may have experienced and want to assure you that your concerns are our top priority.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce Team
This has been the worst experience with an app I have ever had. The customer service is less than poor. Everyone that I have spoken with protein like they wanted to help me, but never did anything. I have been trying to use this app for 4 months and have not been able to post any products on Amazon. I do not recommend it.
Dear Customer,
We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.
Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.
Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.
Thank you again for bringing this to our attention.
Best regards,
CedCommerce
I didn't have a good experience with them. They will count all orders on Amazon even if they didn't come through that app! This is a terrible example of how the app should work.
I strongly discourage using them and recommend exploring alternative apps that operate more fairly and won't simply drain your funds.
Excellent support, helped straight away with uploading products and any issues. Definitely worth it!
App and customer service is an absolute joke. I paid to have 100 sku's added to Amazon.....almost a year later I have a handful that are correctly listed. They have girls swimsuits in men's clothing, girls dresses in womens. What is listed is search suppressed. They will not correct the listings but keep telling me they will "update within the week". Well going on a year, do what you say OR REFUND MY MONEY!!!!!!!!!!!!!!!!!!! DO NOT WASTE YOUR TIME WITH CEDCOMMERCE.
Customer service is amazing. These guys are really accessible. You can easily schedule a customer service call and they will walk you through anything you are not understanding. Top Notch customer support. The app is also easier to understand and list your product on than making your listing on Amazon itself!