CedCommerce Amazon Channel

I've been extremely happy with this app. The best part is the customer service. They are always there to assist whenever the need arises. You can feel confident using this app

UPDATE: Just wanted to reiterate what I stated above. Their customer service is excellent!

CedCommerce Amazon Channel is an integration application provided by CedCommerce, a leading e-commerce solutions provider. The Features and Functionality, Ease of Use, Compatibility and Integration, Performance and Reliability, and Customer Support are top-notch. I told you I tried Codisto and it was not worth it, But CedCommerce is really wonderful. Customer support was very helpful. I was having difficulty with some of the technical aspects of the app and they walked me through it. Very happy. Super solid app with great support. Reliable and gets the job done. Support helped us install and ensured that all settings were done correctly. Highly recommend it.

The support is very pleasant and helpful to me connect Shopify account with Amazon seller center. We all done together shortly.

While I find it quite complicated, the support is excellent

Love this app so far and the customer service is second to none!! Very helpful support team!! Highly Recommended!!

Good app add product on Amazon marketplace. Support is reactive :-)
Use simply, accordance with shopify.

While we had a rough start with this app and many problems at first the excellent support staff helped us get to where we needed to be and today we are problem-free and the app is working really well

Tolle App, habe viele ausprobiert und keine hat gut funktioniert, diese ist super einfach zum einbinden und funktioniert einwandfrei. kann ich nur weiter empfehlen wenn man vor hat auf Amazon Erfolg zu haben.

I've collaborated with CED for a substantial period. While the primary application performs adequately, my experience with their additional services has been notably unsatisfactory. I expanded my engagement to include product listings, SEO, store creation, among other services. Unfortunately, I must express my profound disappointment with these offerings.

The professionals assigned to assist me, namely Praveen, Areeba, and Shruti, have not met expectations. Despite raising concerns with Praveen—who assured me of addressing and personally resolving the issues—my problems remain unattended. His reassurances often left me in limbo, with responses such as "Allow me to check with Shruti, so that I can update you," followed by no follow-up. When I sought confirmation of completion two weeks ago, his evasive replies only added to my frustration.

The subpar quality of work and frequent errors have been detrimental; a significant instance being the mishandling of one of my successful FBA products. This error resulted from an improper merging with another FBA product, which upon separation, led to it being labeled unsellable due to certain changes. Repeated requests to rectify the issue were met with protracted promises of 'looking into it,' while any responsibility for the mishap was deflected onto Amazon.

Furthermore, the grasp on effective SEO by the staff appears tenuous at best, evident from keyword-stuffed, customer-unfriendly content and the use of AI-generated images that fail to appeal or make sense. All attempts to escalate these issues to a managerial level have proven futile.

I advise potential clients to be cautious and attentive when engaging with this company, especially regarding interactions with Praveen. Initially, his focus seemed to be on providing reassurances to secure a purchase of their services, rather than ensuring client satisfaction.

As I've stated before, I've been a long-time user of their applications. However, this recent experience has definitively ended my relationship with CED. I can no longer trust them due to what I perceive as deceptive practices.

The customer support was incredible. Helped me get products uploaded to Amazon very well. Even had zoom calls and immediate chat support. It was great.