Reviews (1,381)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration between Amazon and Shopify, streamlining inventory management and order fulfillment. The intuitive interface and real-time syncing prevent overselling by keeping inventories updated. Exceptional customer support is frequently highlighted, with responsive assistance via live chat and calls. Merchants also value the automation features that save time and the comprehensive onboarding that facilitates easy setup, enhancing business efficiency and sales potential.

Edited June 19, 2023

Great customer service! I was struggling so much with an inventory issue and they solved it so quickly. I am happy with this app.

Mexican Amaranth
United States
About 1 year using the app
Edited June 5, 2023

Thus far the experience has been awesome. The assistance provided thus far seems un-parallel. Super High standards set. Hope it remains this way forever!!

The support team is another level. Highly Highly recommended!!

SimSam Collectables & Decoratives
India
About 1 year using the app
CedCommerce replied November 5, 2022

"Thank you SimSam Collectables & Decoratives, for leaving us such an excellent review. We are glad that you loved our services,

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

There are many actions to be performed while sending the products for listings on Amazon, so it may take time to understand, but once you become familiar with the setting, it works faster than your expectations.

Team CedCommerce!!"

October 4, 2023

The onboarding process can be challenging, specially if you manage a large catalog with tons of variants, as you will have to create detailed profiles to push the products, identify the preexisting ones to link them, it's not an easy task. But they provide support and are available to help when needed. That really makes the difference. When you set it right, it works like magic. Would always recommend, they are very professional and committed.

Siluets
United States
About 1 year using the app
January 25, 2023

The support has been fantastic - very patient and detailed help - and helped us sort out a couple early issues we had with missing values. Thanks!

JCPal Technology
Canada
About 1 year using the app
CedCommerce replied February 3, 2023

"Thank you, JCPal Technology, for your appreciation.

We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.

Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process.

Please feel free to discuss with us whenever you need any help from our side.

We look forward to serving you again.

Team CedCommerce"

June 15, 2022

Great customer service to assist whenever I have a question. Would recommend to beginners and experts.

Africa Tourism Consultants
Canada
About 1 year using the app
CedCommerce replied June 21, 2022

"Thank you, Africa Tourism Consultants, for your appreciation. Wish to have a great business relationship with you.

We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help.

Team CedCommerce"

April 11, 2022

Very easy to understand far better than the most widely used market place app. The support team are very helpful with the implementation, when you have existing inventory on seller central

8Ball
United Kingdom
About 1 year using the app
CedCommerce replied May 11, 2022

"Hello 8Ball,

Thank you for your kind words!

We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly.

When any client connects with us, we always try to help clients start their selling journey successfully on Amazon.

We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!!
Team CedCommerce"

March 20, 2023

Very helpful as I am very lost with Amazon. The customer service rep helped me through it and was not in a rush at all until it was fixed. Very happy with the service. Thank you!

Our Special Moments
United States
About 1 year using the app
CedCommerce replied March 25, 2023

"Hello Our Special Moments,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Thank You
Team Amazon by CedCommerce!"

Edited March 16, 2023

Customer chat agent provided exceptional support to me. He efficiently and promptly answered all of my inquiries regarding setting up my products on Amazon. His diligent and thorough approach made the entire process seamless and hassle-free. Overall, the assistance was truly amazing.

Inspire
United Arab Emirates
About 1 year using the app
CedCommerce replied March 25, 2023

"Thanks, Inspire, we are glad to see that you discovered our application the best solution for your business.

We welcome you being a faithful client and glad that you shared the word about us. Being an Integration service provider, we generally attempt to decrease human efforts and automate things for enhancing your experience every time you use our app.

At CedCommerce, we put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Please stay Connected with us! We're always here for you.

Team CedCommerce!!"

October 26, 2022

This service was amazing and helped so much. Thank you CedCommerce for helping me figure out my Shopify-Amazon store!

No Lines Nude
United States
12 months using the app
CedCommerce replied October 29, 2022

"Hi No Lines Nude, We are happy to know that you cherished your experience.

We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.

We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you.

Team Cedcommerce!!"

October 5, 2022

I used this app to get started on Amazon, they are very helpful and I get always quick responses, Excellent, I love it.

ShinyGiftMall
United Kingdom
12 months using the app
CedCommerce replied October 7, 2022

"Hello ShinyGiftMall,

We always try to provide proper and instant assistance to our sellers so that don't face any kind of trouble. Great to hear such appreciative words from you.

We also appreciate that you explored yourself with the app properly.

Hope you have liked the wonderful features of the app such as Order syncing, bulk uploads, inventory management, templates, etc.

Stay connected with us.
Team CedCommerce"