Reviews (1,051)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration between Amazon and Shopify, automatic order syncing, and real-time updates. They appreciate the intuitive interface, customization options, and automation features like pricing and inventory management. The app's performance analytics and responsive customer support, including video chat and screen sharing, are also praised. It's favored over Codisto for its easy installation, superior item matching, and understanding support. Ideal for businesses looking to streamline processes and boost efficiency.

April 10, 2024

I'm incredibly impressed by the CedCommerce Amazon support team's professionalism, efficiency, and dedication to resolving issues promptly. Their expertise, courteous demeanor, and excellent communication skills have made every interaction a positive experience. I highly recommend their services to others.

Sancher Sarees
India
2 months using the app
March 25, 2024

We tried the Marketing Plan, however there was no useful support at all and none of the features listed in the plan were ever fulfilled. Chatting with CEDcommerce support in Shopify was just talking in circles with no solutions. We had one audio-only meeting where they told us we'd get an audit by a certain date and after that, they would need Amazon Partner access. The audit never came, and then they said it was because they needed access to complete it. We sent the link but they weren't able to use it and sent instructions on how to do exactly what we already had done to send it. After 3 weeks we gave up and cancelled.

Wild & Pure
United States
23 days using the app
April 12, 2024

Easy to use app and if you're confuse with the process or have questions, the support team is not automated and can surely help you with anything, I'm happy with their service

The Brow Technicians
Australia
7 days using the app
June 22, 2024

we are trying this app for the first time.impressed with their prompt service. their team has helped us link our first product to amazon

www.mytooluse.com
United States
About 19 hours using the app
CedCommerce replied June 24, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

July 3, 2024

Great App, very quick and helpful support team, which is super rare in the ecommerce app business. I tried so many different apps before Landed on CedCommerce and I couldn't be happier.

My Store
United States
About 7 hours using the app
CedCommerce replied July 15, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

June 15, 2024

Amazing app, the supper team has been amazing and help me to take my business to the next level, ty

odolcemaria
United States
1 day using the app
CedCommerce replied June 19, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

March 21, 2024

Absolute scam, it's mind blowing, I just have to leave a review to warn others. There is no way these glowing 5 star reviews are real. I purchased credits to import listings and never got access to actually start the import. I contacted support multiple times, the live support couldn't help and always said the right department will contact me with a solution. Never heard from anyone. I asked for a refund and the live support kept me for more than an hour just dodging my request, asking me to send screenshots of the invoice, to wait, asking what product, who did I talk to ect and at the end said they can't help me and someone will reach out for the refund. I receive an email from yet another person and they engaged in the same dodging, when I made it clear that I need my refund, they stopped answering and never issued anything. Pure scam and will be reported to Shopify. Don't believe the fake reviews, trust me.

Bash Bliss
Canada
About 1 month using the app
March 14, 2024

Customer support is great. They answer every single question and now I feel confident to use the app. They can arrange Google meeting if you need to speak for someone. The app is easy to use & quite user-friendly.

Red Bull Ampol Racing Official Team Store
Australia
About 1 month using the app
July 7, 2024

Amazing app better than other joke app i tried, and incredible technical support from Vishal - don't use any other app for amazon

Future Past Clothing
United Kingdom
About 4 hours using the app
CedCommerce replied July 15, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

March 4, 2024

The customer service experience was so helpful and I wouldn't have been able to set up my store without it.

SleepyMoo
United States
About 2 months using the app