Reviews (1,269)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, seamless Shopify integration, and user-friendly interface. They appreciate its automation features, such as automatic order syncing and inventory management, which save time and reduce manual effort. The app is noted for its affordability and effectiveness in enhancing e-commerce operations, with features like real-time syncing to prevent overselling and customization options like SEO optimization to boost sales on Amazon. Merchants also commend its reliable performance, absence of downtime or glitches, and the comprehensive onboarding and setup assistance provided by the support team, leading to more efficient and less stressful e-commerce management.

August 16, 2022

The support team are incredible! Can't thank them enough for their help! Really above and beyond! :-)

The Dolls bou
United Kingdom
4 months using the app
CedCommerce replied September 20, 2022

Thank you, The Dolls bou , for your appreciation. Wish to have a great business relationship with you.

We always try to provide instant support to our clients, and we try to make them experts so that they can solve their concerns in the future without anyone's help.

Team CedCommerce

Edited April 20, 2023

Customer service was very helpful through the chat. He walked me through the errors I was having when setting up products and uploaded the first one for me. Thank you!

Sunshine Caps Co.
United States
4 months using the app
CedCommerce replied April 27, 2023

"Hello,

We are immeasurably appreciative that you took the opportunity to leave us this amazing review.

Our Team will be glad to peruse your review.

Please stay connected with us along these lines. We are consistently here to support you, limitlessly.

Much appreciated and Regards.

Team CedCommerce!!"

January 31, 2023

Im very pleased with this app and the customer service, it's highly recommended. I was helped and learned a lot about how to complete my own Templates.

Thanks
Unlimited Society

Unlimited Society®️
United States
4 months using the app
CedCommerce replied February 3, 2023

"Thank you, Unlimited Society®️, for your appreciation.

We are incredibly grateful that you took the time to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.

Our app has many features, you can look into them and our customer support team is always there to walk you through the steps and process.

Please feel free to discuss this with us whenever you need any help from our side.

We look forward to serving you again.

Team CedCommerce"

August 17, 2023

I just started with trying to upload my products to Amazon, took me nearly two weeks with Marketplace by Codisto until I gave up, decided to try CedCommerce and within two days I had my first product uploaded to Amazon and counting, way faster to resolve product upload errors! 10/10 recommend!!

Rosefii
United States
4 months using the app
December 9, 2021

Always very helpful and work diligently to resolve issues. Definitely recommend for Shopify/Amazon issues.

Hoonigan
United States
4 months using the app
CedCommerce replied December 17, 2021

Thank you, Hoonigan, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.

Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.

Feel free to reach out to us anytime!!
Team CedCommerce!!

Edited May 7, 2023

They are very helpful through the online chat with any problems that you may have. Great features and they always are listening to feedback that you may have.

Update: Absolutely amazing team to work with! They listen to whatever problems you have and take care of it immediately. The online chat is great with it being a live person. New suggestions they take for new features. I have been on a conference call with the whole team from CedCommerce and it's simply a pleasure to work with them. If you ever have a suggestion on something to make the app better, they are always listening. :)

Artsy Niche Creations
United States
4 months using the app
CedCommerce replied March 5, 2023

"Hello Artsy Niche Creations,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Thank You
Team Amazon by CedCommerce!"

April 25, 2022

Easily the most helpful customer service I have ever had! Will be recommending to all my colleagues.

Drink Leilo
United States
4 months using the app
CedCommerce replied May 11, 2022

"Thanks for your Drink Leilo,

You are much appreciated! It's worth considering your program's experience as we always focus on reducing manual efforts to provide our clients' best experience.

We invest heavily in giving extraordinary support to each client. Our team is consistently reachable to serve you in every conceivable manner.
Continuously don't hesitate to connect with us.

Thanks & Regards.
Team CedCommerce!!"

October 12, 2022

The staff was great. The reps I spoke to were very helpful and answered all of our questions. The interface of the app is very simple and functional and has really automated some processes of our company. Now we spend less time on manual work. It is making [the problem] very simple for us. Thanks to its scheduling function, we do not need staff who work outside working hours ".

thè fashion
Italy
4 months using the app
CedCommerce replied October 16, 2022

"Much obliged to you, thè fashion.

We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.

Stay Connected.
Team CedCommerce"

December 21, 2022

The are extremely knowledgeable and patient with explaining how to connect products from Shopify to Amazon.

Old Cobblers Farm
United States
4 months using the app
CedCommerce replied January 2, 2023

"Hello Old Cobblers Farm,

We always try to provide proper and instant assistance to our sellers so that don't face any kind of trouble. Great to hear such appreciative words from you.

We also appreciate that you explored yourself with the app properly.

Hope you have liked the wonderful features of the app such as Order syncing, bulk uploads, inventory management, templates, etc.

Stay connected with us.
Team CedCommerce"

July 26, 2022

I find very helpful when I have a problem using Amazon by CedCommerce. Guy was very helpful to resolve the issue I have. Thank you!

AAA Beauty
United States
4 months using the app
CedCommerce replied July 31, 2022

"Much obliged to you AAA Beauty,

We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centers around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from Amazon account to your Shopify store.

The team is consistently available to help you.

Stay Connected!

Team Cedcommerce!!"