Reviews (1,051)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration between Amazon and Shopify, automatic order syncing, and real-time updates. They appreciate the intuitive interface, customization options, and automation features like pricing and inventory management. The app's performance analytics and responsive customer support, including video chat and screen sharing, are also praised. It's favored over Codisto for its easy installation, superior item matching, and understanding support. Ideal for businesses looking to streamline processes and boost efficiency.

June 23, 2024

DO NOT INSTALL THIS APP! THEY WILL NEVER LEAVE YOU ALONE! We installed this app for ONE DAY, LAST YEAR and they have been harrassing us ever since! I mean constant emails, IG DMs, texting our phone... If I could share screenshots on here I would. I mean there's spam and then there's stalking. Because of them, we've started sending account and data deletion requests to every app and platform we can find reference to in our emails because I seriously worry about our data privacy. How can they continue to email 18 months later? Shopify has gotta have some sort of policy in place to STOP THIS MADNESS!

BlkGrlMagick Candle Co
United States
4 minutes using the app
CedCommerce replied July 15, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

February 2, 2024

I recently integrated the CedCommerce Amazon channel into my business, and I am beyond impressed with the level of support and the app's performance.

Firstly, the customer support provided by CedCommerce is unparalleled. The team goes above and beyond to ensure that any questions or concerns are addressed promptly and efficiently. They are not only knowledgeable but also extremely patient, guiding me through the entire process with a friendly and professional attitude. The support alone deserve a 5-star rating.

Secondly, the app itself is a game-changer. The user interface is intuitive and user-friendly, making it easy to navigate and manage my Amazon channel seamlessly. The features provided are robust and reliable, contributing significantly to the efficiency and effectiveness of my online business. I've tried other similar apps in the past, and CedCommerce stands out as the best.

In conclusion, if you're looking for a reliable Amazon channel integration solution with top-notch customer support, look no further than CedCommerce. It has exceeded my expectations, and I wholeheartedly recommend it to anyone in need of a seamless and efficient e-commerce experience. Kudos to the CedCommerce team for creating such an excellent app and providing unmatched support!

PAX
Netherlands
3 months using the app
February 19, 2024

Excellent support, helped straight away with uploading products and any issues. Definitely worth it!

Winchworld
Australia
About 2 months using the app
March 10, 2024

Great support. Easy to work with. Easy to Chat.

ONEKEEPER USA
United States
6 months using the app
February 28, 2024

I definitely recommend this app to other sellers who need a bit more help getting their shopify hooked up to their amazon sellers account. Mannu helped me get everything working for my amazon handmade account and helped me get my products uploaded after multiple errors on my end. Top notch customer service.

Arrow Mountain Boutique
Canada
About 20 hours using the app
January 16, 2024

I have worked with several of CED Commerce's agents and have found each of them to be highly attentive to my needs and they all worked extensively to resolve my needs. I still have work to do but to date am confident that my issues will be resolved as long as I have these guys on my side.

Derma Salt
United States
About 1 year using the app
February 2, 2024

I'm an actual client. The app is great, and the customer service is excellent. I had a small problem and one of the tech support guys was able to solve it in minutes. I highly recommend this app

Parapharmacy Store
Canada
5 months using the app
January 30, 2024

We've been using Ced Commerce for the past 6 months. CedCommerce has been a great app for our business, connecting Amazon with Shopify, enabling us to scale our business. Products and orders sync smoothly and the team at CED have been very supportive whenever we've had any queries. They have been quick to understand and respond to questions. I would recommend this app and the support team.

Dotty About Paper
United Kingdom
11 months using the app
May 3, 2024

Great service and support, CedCommerce was able to setup my Shopify store successfully. Thank you!

TDPEP Marine Store
United States
15 minutes using the app
CedCommerce replied May 6, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

May 29, 2024

Lovely assistance. Really fast and efficient.

InventecPerformanceChemicals
United States
About 19 hours using the app
CedCommerce replied June 3, 2024

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce