Reviews (1,408)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, highlighting its automation features like real-time inventory sync and automated order management. They find the interface intuitive and the customer support exceptional, noting quick and effective issue resolution. The app is praised for enhancing e-commerce efficiency, effectively managing product catalogs, and potentially boosting sales, all while being affordable and offering high value.

June 28, 2023

was helped really well by staff to fix errors. was frustrating at first but they were patient enough to walk me through

Thrusta Gym Equipment
Australia
5 months using the app
September 27, 2023

I just started on the CedCommerce Amazon Channel after having experience with the Walmart link. It's been a learning curve with both sites since I am new to E Commerce and I am pleased so far with the support that I have received. I do wish there were more tutorials so I can watch and learn. However, the response time is quick and I am grateful for the help!

Vendome Designs
United States
5 months using the app
June 7, 2022

Support Team was a great help to me. They were very patient with me while I tried to figure things out. I was able to get the correct information needed in time.

LOOKEETech
Canada
5 months using the app
CedCommerce replied June 21, 2022

"Thank you, LOOKEETech, for the appreciation.

We are incredibly grateful that you took the time out to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.

We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.

Please feel free to discuss with us whenever you need any help from our side.

We look forward to serving you again.

Team CedCommerce"

August 14, 2023

I appreciate all the help they have given me and most have helped. But I do have to say that they do not listen to me and address the question. It's confusing when you asked "how do I do this (particular task) " and they don't say "you have to do this tab, then that tab, etc." and go on a different subject. If someone in the company would just do a "road map" of the steps it would surely help. (the videos are no help at all). All that said, they have spent a lot of time on chat and I've had 2 Google Meets and I am extremely appreciative. I believe they are a good channel to have.

Mugs and Tees
United States
5 months using the app
July 11, 2023

Good service de saien !j'ai été bien servis et il à prit le temps de parler lentement car je suis pas bon en anglais!

HydroponiquePro
Canada
5 months using the app
November 8, 2022

I'm using this app to sync my Shopify and Amazon stores. I'm selling on Handmade, so the app didn't work right out of the box for me, but when I reached out via live chat the rep assisted me right away with my issue and it's working fine now.

Dreamland Lacquer
United States
5 months using the app
CedCommerce replied November 9, 2022

"Hi Dreamland Lacquer,

Thank you so much for your review. We appreciated it!

We are thrilled that you liked your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

As Amazon is a large platform, they are very particular with the listings. The app reduces your efforts so you can optimize your product listing within a few minutes as you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time.

We will always welcome you without any hesitation; reach out to us whenever you need any assistance from our side!

Team CedCommerce!"

July 18, 2023

CedCommerce team gave me a wonderful service and took the initiative on many occasions to help me. I would highly recommend them

Salam369
United Kingdom
5 months using the app
July 12, 2022

The person who helped was great! The app is very easy to use. I would recommend to everyone! Easy to list on Amazon, plus the person helping was very patience with me.

burke-designz
United States
5 months using the app
CedCommerce replied July 31, 2022

"Hi burke-designz,

Thank you for leaving us such a great review. We are glad that you loved our services,

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Thanks & Regards.
Team Cedcommerce!!"

May 31, 2023

Good Help With a timely response. They gave me a solution and resources to follow up on. Couldn't ask for better help.

My Store
United States
5 months using the app
December 18, 2021

Makes a lot of things easier and excellent customer support, who are always there in the chat box to resolve issues.

Hornbeam Militaria
United Kingdom
5 months using the app
CedCommerce replied March 2, 2022

Hello Hornbeam Militaria,

We are incredibly grateful that you took the time out to leave us this review.
Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely.

Thanks & Regards.

Team CedCommerce!!