Reviews (1,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify integration, highlighting its automation features like real-time inventory sync and automated order management. They find the interface intuitive and the customer support exceptional, noting quick and effective issue resolution. The app is praised for enhancing e-commerce efficiency, effectively managing product catalogs, and potentially boosting sales, all while being affordable and offering high value.
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I don't always write review but this app , made me do it . I somehow think they set the app in sucha a way that no matter how hard you try to upload a product , you end up with errors then you are foced to contact them which give them the opportunity to tell you how they offer paid services to list products for you , so basically their support is meant to inform you that there is paid service which you should consider. Also their support takes way too long to get back to you if you contact them more than 3 times about errors they stop restgponding. No idea where they are getting all these good reviews from to be honest.
We are sorry to hear about the challenges you've encountered with our app. We genuinely value your feedback and understand the frustration you've experienced. Our goal is to provide a seamless experience for all users, and it's disappointing to learn that we fell short of your expectations.
We want to clarify that our intention is to offer both free and paid services to accommodate the different needs of our users. While our paid service is available for those who prefer assistance with listing products, we're committed to improving the user interface and uploading process to make it as user-friendly as possible for everyone.
If you're willing, we'd love the opportunity to discuss your experience in more detail and work towards finding a resolution that leaves you satisfied. Please reach out to our support team again, and we'll do our best to address your concerns promptly.
Thank you!
Team CedCommerce
Its taken me a while to get everything set up because I am new to all of this and not very good with technology,but I am getting there and the ongoing support has been fantasic. I have had more help again today and the instructions have been clear and easy to follow so I have been able to set up template, sync and upload my products which is a big step for me. I have also been offered an additional support call over google which will be helpful to check everything and correct any mistake i may have made. I couldnt have done any of it without the support given.
The app does a great job up syncing the orders and save so much time. Reached out to support for one order that did not sync when I did an update to our store and in just a couple minutes on the chat it was taken care of and synced. Had an isse with the app loading on the 17th contacted support in chat, was told they would look into it and get an email back in 12 hours Grrrr have to manually put in orders so not much help this time. Will see how it goes
"Thank you, Bri In Style.
There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things. We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system.
Please feel free to discuss this with us whenever you need any help from our side.
You are free to reach out to us anytime.
Team CedCommerce!"
I have been using this app for a while now, starting with the Startup Plan and now I am going into the Advanced Plan.
Whenever I run into an issue, no matter what time of the day things were resolved quickly. My trust in the company has grown, so now I am having them do more amazing things for me on Amazon to increase my sales. If you want to sell on Amazon this is the app to use.
"Hello HIT a Double,
Thank you for your kind words!
We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly.
When any client connects with us, we always try to help clients start their selling journey successfully on Amazon.
We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!!
Team CedCommerce"
I had a meeting with the Amazon Sales App about a problem uploading my products. They were EXTREMELY helpful. I really appreciate the thoroughness.
"Thank you, Fragrances and More,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon seller account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.
Stay Connected!
Team CedCommerce"
This app allows you to create a template that you can link to a group of products to allow for faster amazon field completion. It can be confusing but their support team helped me a great deal. Kaushik did a great job and was very patient with me as I asked him 1000 questions.
"Much obliged to you Night Vision Seamstress,
We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centers around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from Amazon account to your Shopify store.
The team is consistently available to help you.
Stay Connected!
Team Cedcommerce!!"
Really great customer service, with regards to setting up my account and the Amazon integration, thank you team!!!!
Hi Simply Lyns,
Thank you for leaving us such a great review. We are glad that you loved our services,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks & Regards.
Team Cedcommerce!!
Amazing service. He walked me through the process perfectly and made it so easy. I would highly recommend this service to anyone who is having any difficulty with the platform. They are very knowledgeable and helpful.
Once again, absolutely amazing! Knowledgeable and very professional!
"Thank you Upcountry Trading,
We are glad to see your positive feedback and happy to have an excellent client like you.
The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store.
The support team is always here to assist you.
Stay Connected!
Team CedCommerce"
Beware of this company.
This app charges you for every sale made on Amazon whether or not it is processed by their app. In effect, they are cheating their customers by inflating the number of orders processed to include all your amazon orders. Not just the orders for products in Shopify processed in the app.
When I noticed the number of orders processed in the app kept increasing even for products I do not have in Shopify I contacted them and they denied it. After I showed them screenshots proving their app was charging me for orders it was not processing they then told me they also charge for "failed orders" which are orders not linked to products on Shopify.
CedCommerce's Amazon Channel app has been a fantastic addition to our Shopify store. Their chat support is impressively quick and super helpful, always ready to assist with any concerns. I even had a call meeting with them, where they meticulously worked through all my issues, ensuring our products got approved and listed on Amazon smoothly. We do recommend this app to anyone looking to expand their online presence and sales through Amazon. It's user-friendly, efficient, and the team behind it is incredibly supportive!
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our application. It's always a pleasure to serve customers like you, and we truly appreciate your support.
Your satisfaction is our top priority, and we're committed to delivering excellent products and customer service.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce