Reviews (1,214)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient Shopify to Amazon integration, highlighting features like real-time syncing to prevent overselling and automated pricing and inventory management. They appreciate the user-friendly interface, seamless setup, and reliable performance. The customer support is also noted for being responsive and knowledgeable, assisting through live chat and email.
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The support I get from the people @CedCommerce is simply amazing! Always takes the extra time to make sure everything is working. In-app chat is also super convenient! Would give more stars if I could
10/10 Customer Service! Best live chat experience I've ever had.
Mannu S. was super responsive, helpful, knowledgeable and remained very patient while I was gathering all the information needed to help us troubleshoot why FBA orders weren't showing in our Shopify reports. Mannu quickly discovered the issue, walked me through the steps and even worked on bringing over a month's worth of FBA orders over into shopify. I'm so grateful!! Thank you so much.
It was great experience. Nupur helped me step by step to onboard Shopify to Amazon platform. She was very detailed oriented and had lots of patience while guiding me. Application was rest was and straight forward once you learn from CedCommerce associates.
Dear Customer,
Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
This app is great and the customer support is fast to respond and they're very patient and very helpful when answering my questions. They helped me set up my account and made sure I understood every step along the way. I totally recommend this CedCommerce Amazon Channel app. I am so happy I went with this app and not a different one. The plans are affordable and the integration is so fast and easy. I got my account up and running with my items listed. I know that If I have any issues, I can easily used the chat to reach a customer service representative and they will help me. I am very grateful and happy I chose this app because its easy to use unlike the other ones. Thank you again!
Dear Customer,
Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
The customer support is incredibly great, they are always super patient with me and no matter what problem I'm having they respond kindly and quickly with the exact information I need. I was also offered extra support through email and google meet which was I appreciate.
Great experience, we've been using the CedCommerce Amazon Channel for a few months now, and compared to how difficult Amazon makes integrations this is a breath of fresh air, there's been a few small issues here and there but support always comes through fairly quickly to help resolve those, it's always a pleasure to talk to folks like Ankit which has been an great resource tackling any issues or questions.
Mansi with support was extremely helpful with getting my templates working again after Amazon made back end changes that broke them. This listing software is such a time saver. We really couldn't do this without CedCommerce.
We've learned from our experience that the switch from CedCommerce to the Shopify Marketplace app wasn't worth it. A year later, we're back with CedCommerce, and we couldn't be happier. Managing our large catalog on the Shopify Marketplace app was a constant struggle due to its glitches. CedCommerce, on the other hand, has significantly improved their app, making it much easier to grow our Amazon sales. The integration is seamless, and the support is top-notch. Sometimes, the best choice isn't Shopify's own app, and we're glad we made the move back to CedCommerce.
Dear Customer,
Thank you so much for your review. We appreciate it!
We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
CedCommerce
Amazing Support. I was trying a competitor's app and they offered no screen sharing support and they tried doing everything through a chat box. I wasted months of subscription with them and once I switched over to CedCommerce they solved all my problems and made everything so much cleared in just 20 mins. Amazing. I am kicking myself for taking so long to switch. Their backend platform is so much more cleared and easier to navigate as well. Highly recommended!!! Also you should have your entire team managed by Mannu Singh. He's your most knowledgeable and best agent. I have spoken with some of them and they aren't all as good. But he's really really clear on how to solve issues. Please have him train your entire team!
Mohd helped me get this set up quickly and it works very well. I can easily send my listings straight to Amazon.