Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient Shopify integration, which simplifies inventory, listing, and order management. They appreciate the user-friendly interface and automation features like real-time inventory syncing, which boosts operational efficiency. Exceptional customer support is frequently highlighted, with team members such as Yogesh, Ankit Singh, and Mannu S. receiving specific commendations for their responsiveness. The app's affordability and reliable performance, along with additional features like SEO optimization and efficient product uploads, are also noted as key benefits that enhance business growth and efficiency.

October 2, 2024

I have always believed that CEDCommerce has some great solutions and east to operate, and with their customer service and help it becomes easier to operate and concentrate on your business..

We are a long time user of ETSY integration and recently installed the Amazon Integration as well and we are glad to have used CedCommerce integration again!

Thank you

SparklingTrendz
United States
3 months using the app
October 19, 2024

Wonderful experience, he explained all what I was asking and was very well informed with template how to upload items, thank you again for your help!

RinGifts
United States
9 months using the app
August 22, 2024

10/10 Customer Service! Best live chat experience I've ever had.
Mannu S. was super responsive, helpful, knowledgeable and remained very patient while I was gathering all the information needed to help us troubleshoot why FBA orders weren't showing in our Shopify reports. Mannu quickly discovered the issue, walked me through the steps and even worked on bringing over a month's worth of FBA orders over into shopify. I'm so grateful!! Thank you so much.

Durable
United States
About 1 year using the app
October 23, 2024

The customer service is fantastic! I got someone to answer me within minutes. Even though it is highly depends on who you get, Mannu S was super helpful.

CosmiyaGiftingCo
United States
5 months using the app
October 25, 2024

I use this app to integrate my Shopify store with Amazon. As I am not super technical and don't understand a lot of this stuff, I have had to reach out to support several times. Each time, they are so helpful with answering my questions, walking me through what to do, and even showed me ways to save myself tons of time when uploading my products. Whether I am contacting them via chat, or email, their support team helps me better understand how to resolve the issues that I am facing, and work through them. I highly recommend them!

Those Flippin Stone Kids
United States
22 days using the app
August 23, 2024

The customer support is incredibly great, they are always super patient with me and no matter what problem I'm having they respond kindly and quickly with the exact information I need. I was also offered extra support through email and google meet which was I appreciate.

Candles & Oud
United Kingdom
About 1 year using the app
September 2, 2024

Mansi with support was extremely helpful with getting my templates working again after Amazon made back end changes that broke them. This listing software is such a time saver. We really couldn't do this without CedCommerce.

KapFlow Tees
United States
3 months using the app
Edited September 12, 2024

Amazing Support. I was trying a competitor's app and they offered no screen sharing support and they tried doing everything through a chat box. I wasted months of subscription with them and once I switched over to CedCommerce they solved all my problems and made everything so much cleared in just 20 mins. Amazing. I am kicking myself for taking so long to switch. Their backend platform is so much more cleared and easier to navigate as well. Highly recommended!!! Also you should have your entire team managed by Mannu Singh. He's your most knowledgeable and best agent. I have spoken with some of them and they aren't all as good. But he's really really clear on how to solve issues. Please have him train your entire team!

Asian Snacks
United States
2 months using the app
August 7, 2024

It was great experience. Nupur helped me step by step to onboard Shopify to Amazon platform. She was very detailed oriented and had lots of patience while guiding me. Application was rest was and straight forward once you learn from CedCommerce associates.

7CirclesUSA
United States
About 1 year using the app
CedCommerce replied August 12, 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

September 2, 2024

Mohd helped me get this set up quickly and it works very well. I can easily send my listings straight to Amazon.

Reagan Supply
United States
9 months using the app