Amazon MCF: US Fulfillment

App works good for automating order fulfillment.

Support is pretty swift in case you have any issues.

If you need more flexibility and customization, you'll need a paid app for that

So far...pretty flawless!!

-Can see that orders are accepted/rejected MUCH faster
-It "appears" that orders are shipped faster by Amazon- as the early metrics suggest

I have been using the native Shopify MCF connection for about 4 years. Did the job pretty well with no major problems - and was FREE. Was about to migrate to a PAID MCF app, when I heard the Amazon was publishing an MCF- Shopify app. After using this for quite a few orders, everything is working very well - and again it is a FREE app.

One bonus is that when a single order is split into different shipments, this app NOW handles seperate tracking numbers in the same order. That means the customer is updated in knowing the different tracking numbers. Thus, support queries received about "where's the rest of my stuff" are pretty much eliminated.

Keep this app working flawlessly, and make improvements pls.

It works well for managing MCF orders for us but it is missing a huge feature; you cannot map a Shopify SKU with an Amazon Bundle. If we were able to map our Shopify SKUs to Amazon Bundles this would be the ideal solution for our needs. Until then, we need to handle those orders manually or pay for an expensive alternative to handle this logic.

It mostly works, but doesn't send the "out for delivery" email or the "delivered" email that it should. Also it doesn't flag the Shopify orders with the Amazon order ID, so if you're looking at the Shopify order, there's no way to just click over and see the Amazon order.

It seems great if you are up for manually entering your FBA inventory manually on the Shopify side then mapping the SKUs. Surely there must be a way to import my existing FBA inventory INTO Shopify. I'm an established FBA seller and last thing I want to do is manually enter my products into Shopify. Looking to have FBA inventory as primary and have shopify sync off of Amazon.

We appreciated the simple setup and implementation of Amazon MCF via this app. Straightforward, step-by-step process to ensure your business is ready to process orders through Amazon MCF. The team behind MCF has been top-notch out of the gate - shoutout to Justin! Overall, pleased with the app and will stay tuned for future enhancements.

I have been using the app for about 2 months in order to have all of my Shopify orders fulfilled by Amazon. The connection of SKUs was simple and once connected, it seems to be robust. I am in contact with direct Amazon support for technical issues and they are working on fixing any issues I come across, which seem to be minor.
I give it 4 stars at the moment mainly due to the customer support for logistics issues when an order arrives late or never shows up or other issues related to getting the product to the customer. When we come across these issues and have to contact Amazon support for refunds, it is way too much back and forth with overseas support when it should be much more streamlined if issues need to be resolved. If a customer states that an item never arrived, we should be able to get a full refund for the cost of the product and the associated fees for MCF, or Amazon should send out a replacement to the customer at no charge and refund us the cost of the product. This should not take a dozen back and forth emails to do so. Also, if a customer pays for expedited shipping but arrives a week late and the customer wants a refund for their shipping, it should be easier for us to request a refund from Amazon as we do not want to eat the cost due to Amazons fault. I hope that they provide better support for MCF customers soon.

The inventory qty is not syncing and updated,
it's showing inventory even though it OOS, I have to cancel orders

SKU Mapping isn't working. I tried to reach via the support email. Can someone reach out to me to resolve this issue
Thank you

Well, it's been working again as long as it wasn't syncing inventory or pushing orders through so that's good. Unfortunately getting the attention needed to fix our issues after two weeks of not-useful tech support exchanges took a one-star review. Not the best takeaway but at least now we know how to get on the devs' radar.

So still promising and easy to integrate but use caution until all of the bugs are ironed out. In the meantime, if you do install keep a close eye on things to make sure orders are actually getting pushed to FBM and you aren't over-selling out of-of-inventory SKUs.