Amplified Email & Abandon Cart

Name: Amplified Email & Abandon Cart
Brand: Amplified
Rating: 4.5 (572 reviews)

Pricing: Free plan available
Rating: 4.5 (572)
Developer: Amplified

Boost your sales with the best suite of marketing automation

Increase sales with engaging Email & SMS campaigns, pre-built automations, and popups and smart bars

Amplified is the perfect platform for all your email & SMS marketing needs. Reach customers at the right time with personalized emails and texts to drive sales. Grow your audience and increase sales without spending more on ads. Whether you're just getting started or an established brand, Amplified has you covered.

Get started quickly with 80+ professionally designed email and sms templates
Build emails with ease using the new and advanced email editor
Automate emails and sms re-marketing the welcome and abandoned cart flows
Use segments to personalize content and make it more relevant to your audience
Integrates with all of your favorite apps and themes

Highlights: Works with the latest themes

Languages

English

Pricing

Free

Live Cart Activity
Persistent Shopping Cart
Automations
Campaigns
Limited to 10 emails per day and 500 per month (contact us to increase)

Growth 500

$29 / month

7 Day Free Trial
Unlimited Emails, SMS & Push Notifications
Unlimited Popups
Unlimited Abandoned Carts
Live Chat
500 Contacts

Growth 5K

$99 / month

7 Day Free Trial
Unlimited Emails, SMS & Push Notifications
Unlimited Popups
Unlimited Abandoned Carts
Live Chat
5K Contacts

Growth 50K

$800 / month

7 Day Free Trial
Unlimited Emails, SMS & Push Notifications
Unlimited Popups
Unlimited Abandoned Carts
Live Chat
50K Contacts

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (572)

Overall rating

4.5

Counts per rating level

81% of ratings are 5 stars
461
13% of ratings are 4 stars
73
3% of ratings are 3 stars
17
1% of ratings are 2 stars
3
3% of ratings are 1 stars
18

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective marketing tools, such as the "Add to Cart Popup" and "Persistent Shopping Cart," which help capture customer emails and retain cart information. The app combines multiple marketing tools, offering good value. The support team is praised for their responsiveness, and merchants report noticeable increases in sales and cart recovery rates.

December 9, 2025

I signed up for this app at the $29/month plan and was shocked to discover they later increased the subscription price without any notice and without me even using the app. I didn’t receive a single value or benefit, yet they continued charging me for months at a higher rate I never approved.

When I reached out, support admitted they could only refund a small portion (three months) as an exception, even though the majority of the charges were never authorized in the first place. Their explanation was that “the responsibility for managing subscriptions falls to the account owner,” which feels extremely unfair when the pricing was changed on their end without clear communication.

To make things worse, the app showed up as “unsupported” in Shopify, which made it impossible to manage or cancel properly. Shopify is aware of this issue, but the app developer still refused to take responsibility for the unapproved charges.

This experience has been incredibly disappointing.
If you’re considering installing this app, please keep a close eye on your billing—because they do not make pricing changes transparent, and you may end up paying for services you never used.

Alloura

United States

Over 2 years using the app

Amplified replied December 9, 2025

Hi there,

Thank you for sharing your feedback. I’m sorry to hear that you feel disappointed, and I want to clarify a few details to ensure everything is accurately represented.

You’ve actually been a customer for several years, and all billing has always been fully authorized through Shopify. We only charge what Shopify approves and processes on your behalf, based on your usage. Our pricing has remained the same since early 2022, and we have not changed or increased your plan during that time.

Like most marketing automation apps on Shopify, billing is based on the size of a store’s contact list. Over the years, your contact list grew, and billing correspondingly grew to the correct tier. These tiers have been publicly available and unchanged for more than three years.

Regarding the “unsupported” message you saw in your Shopify admin, this is due to our app currently using Shopify’s REST API for certain endpoints. Shopify is phasing out REST sometime next year, but it continues to function normally until that deadline. We already have a full migration to GraphQL on our roadmap. This display label does not affect the functionality of the app in any way, and merchants continue to use all features without issue.

As for the refund, our standard policy allows for a one-month courtesy refund. In your case, we went above and beyond and approved a three-month refund, which is significantly more than what most Shopify apps or even Shopify themselves would offer when the charges were authorized and ongoing for years.

We genuinely care about your experience, and we tried to be as fair and accommodating as possible. We recognize and empathize with your situation. If there is anything else we can do, we’re always here to help.