Reviews (573)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this app for boosting sales and improving cart recovery rates, noting increases from about 5-6% to 15%. Its features, including push notifications, automation, and up to four reminder emails, enhance the shopping experience and revenue. Additions like the "Add to Cart Popup" and Persistent Shopping Cart are valued for boosting sales conversions. The app is also noted for its ease of use and responsive customer support.
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My app has completely stopped working and I've submitted a help ticket and have gotten no reply. I have enjoyed this app until now.
2 stars - Some good features like shop pops and automated recovery emails and app is very easy to use but I reported a very serious flaw in the way they take credit for "recovering" orders - even 6 months after emails are sent they claim to have recovered orders for different products. These were from my own test purchases so I was very surprised. If they are charging based on this it is simply not true! Support fobbed me off for 10 days. I have uninstalled the app.
Update: After leaving my review the company has sent me several emails about the problem I highlighted. Shame it took a 2 star review to get their attention but there you go. They assure me the situation has been fixed. I can't confirm this myself as i won't be using the app now so best to check it for yourself. I do think the app is good but the way my support was handled really left a sour taste -
shame.
I have just started using this app and have not seen any sales resulting from it. Also, it would be easier for me to see what is going on, if I could see the results directly on the Shopify dashboard on my Gallery. I think it is a neat idea but unless I can see sales resulting from it, I will not be able to give it a high rating. Let me run for a while longer to see what happens.
Dennis