Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface, excellent customer service, and features like Live Activity of active carts, abandoned cart email flows, and email campaigns. They appreciate its ability to increase sales through abandoned cart recovery, clean up email lists, and provide customizable email templates and real-time metrics. The free plan is well-received, with some considering upgrading due to their positive experience. Merchants are also excited about the anticipated SMS marketing feature and detailed insights into cart activity. The app's automation and unique ability to capture emails at the point of adding to cart are seen as beneficial for organically growing email lists, boosting traffic, and enhancing sales.

October 27, 2022

La estoy utilizando como herramienta principal de email marketing, hasta ahora me ha ido muy bien con ella.

WET DREAMS PTY
Panama
9 months using the app
Amplified replied October 27, 2022

Gracias por su evaluación, estamos aquí para usted cuando nos necesite. Háganos saber si necesita ayuda con la aplicación o simplemente consejos generales para mejorar :)

-Waqas.

October 7, 2022

Ik ben blij met deze app. Het werk goed en snel en ben daarnaast ook goed geholpen door de klantenservice.

Little Smiles
Netherlands
6 months using the app
Amplified replied October 7, 2022

Bedankt voor het delen van uw ervaring met ons! We zijn zo blij dat je de app leuk vond en dat we aan je klanttevredenheid hebben kunnen voldoen.

Als er zich problemen of zorgen voordoen, aarzel dan niet om ons dit te laten weten.

-Waqas

October 6, 2021

Great app and service. Generates a lot of our retargeting revenue. We had an issue with billing and their customer service team sorted it out very quickly.

Midnight City
United Kingdom
Over 3 years using the app
Amplified replied October 13, 2021

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us.

-Alessandro

May 14, 2021

The email automations are really helpful for reminding people if they get distracted. We had an unexpectedly high bill a few months back but the new pricing structure means this shouldn't happen again. The support team are really helpful and friendly.

Eden Cottage Yarns
United Kingdom
About 4 years using the app
Amplified replied May 14, 2021

Thank you very much for your feedback! :)

It makes us very happy to know that you are satisfied with our services.

Let us know if you need further assistance, we will be happy to help.

- Judith C

October 17, 2021

I used this app to help me with my online store and it is a great app to have to make sure your customers do not forget about you! The reason I gave 4 stars is because after the free trial it automatically put me on the Pro plan and I was not aware. This is still a great app! Just make sure you are on the right plan and when I needed help with changing my plan, the customer service was there and ready to help me. Very nice employees!

ThatGirl ActiveWear
United States
12 months using the app
Amplified replied October 17, 2021

Thank you for sharing your experience with us! We are glad by how much you like the app and we truly appreciate your feedback.

If any issues or concerns arise please do not hesitate to let us know. :)

-Waqas

Edited November 3, 2021

Worked wonderfully for what we needed it for! Was effective at sending out emails and SMS messages.

DYM Athletics
United States
9 months using the app
Amplified replied November 3, 2021

Thank you for sharing your experience with us! We are glad by how much you like the app.

If any issues or concerns arise please do not hesitate to let us know.

-Shiela

January 19, 2022

it was alot of back and forth messaging to get evertything done. but other than that i'm enjoying app.

Mink With Mia Beauty Bar
United States
4 months using the app
Amplified replied February 1, 2022

Thank you for your review. We are glad by how much you like the app.

If any issues or concerns arise please do not hesitate to let us know.

-Shiela

September 28, 2021

Had a serious issue with billing as I was being overcharged and Muhammad at customer support helped me immensely!

Love Over All
United States
9 months using the app
September 22, 2021

I love this app so far. My favorite feature is the add to cart feature that forces customers to add their email to add to cart. It helps me develop a list to retarget and gain sales.

Hause of Simone
United States
7 months using the app
Amplified replied September 22, 2021

Thank you very much for your feedback! :) We are glad to see that you are satisfied with our services.

Let us know if you need further assistance, we will be happy to help.

- Micah

May 10, 2021

New pricing structure is difficult for small businesses but they worked with us and we found a solution. Appreciate their attitude toward the little guys.

BooginHead
United States
About 1 year using the app
Amplified replied May 10, 2021

Thank you for the review! We are glad that we were able to come to a compromise!

Feel free to reach out if you have anymore questions or concerns!

Best,
CartKit Team.