Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and recover lost sales through engaging Email & SMS campaigns, pre-built automations, and real-time metrics. Its abandoned cart email flows and email campaigns are particularly appreciated. The app is easy to use with a user-friendly interface and the customer support team is praised for their quick and efficient assistance. It's suitable for both new and experienced merchants, with many noting significant increases in sales and recovery of abandoned carts. The app's support for multiple marketing and conversion features is also highlighted.

April 3, 2024

Just started using the app, Waqas was very helpful with setting up and looking forward to using the app going forward

United Kingdom
About 1 hour using the app
November 25, 2023

It has been good and it will be better now........

LeKooky Obsession
United States
Over 4 years using the app
January 13, 2024

Good App

United Kingdom
2 days using the app
February 2, 2024

Site keeps asking me to have them verify shopify account. After around 10 requests with no action I GIVE UP! Poor customer service.

Old Whippersnapper's® Natural Handmade Manly Soaps
United States
1 day using the app
CartKit replied February 3, 2024

Hi there, we've been waiting on your reply! Please see the screenshot here: https://share.zight.com/eDueweLD

Please reach out to us via live chat and we'll get this done right away

March 15, 2024

Good and fast service

Tech Sense
South Africa
3 days using the app
October 22, 2023

Donald was really great with assisting me multiple times. The service also seems great. thanks for everything!

The Lazy Cat Shop
United States
3 months using the app
March 27, 2024

alles top. guter support :)

4 days using the app
October 4, 2023

Mo and the team have been awesome getting me setup for success
really excited to see what this app can do to improve my business

Wellbeing Wonders
About 2 months using the app
November 4, 2023

This app took my money when I don’t use it it says here that it is free but in fact it will charge you 40$ without you knowing

26 days using the app
CartKit replied December 4, 2023

Hi there, there is a 7 day free trial for the Pro plan which starts at $29 per month and varies based on the number of contacts. The Pro plan helps you see the full features of the app. If you don't want the Pro plan you can downgrade to the Free plan at any time. If you downgrade before your free trial ends you won't be charged at all. We also have a 30 day money back guarantee.

Update: We reached out to this customer and did not hear back.

December 19, 2023


6 days using the app