Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 25, 2017

Its been several months and there are still no Cart Metrics!

Deals Dolphin
United States
Over 1 year using the app
Edited February 15, 2018

Although the app is good but we had to uninstall it. The app pricing has gone up 200%?? And just before we uninstall it, their system suggested that there is an "Entrepreneur Plan" for new stores/stores not making high sales. We asked if we can apply for that and were told to fill in a form with our store information. We submitted the form and were told they will make an offer. It has now been 6 days and we still have not heard back. Tried following up with their live chat but no response. Never provide them with your store information

Rectangle Com Sa
Saudi Arabia
8 months using the app
February 1, 2018

Poor business ethics. Never like this app anyways.

Dazzle Dance
United States
7 months using the app
November 16, 2021

Bait and switch. They say we have a $29 plan but its really a $200 plan. Dont add contacts at the start, you might have better luck

DrChristianson.com Online Store
United States
1 day using the app
Amplified replied November 16, 2021

Update Nov 29, 2021: We start all stores on a 7-day trial of the Pro Plan and the Free Plan can be selected before it expires. Charges are based on the plan you choose as well as the total of contacts that you have. For custom plans, you can find us at hello@cartkit.com or via chat :)

We've tried to contact the store owner multiple times with no luck so far!
-
Hi! We have a 7-day trial and you can select the free plan before it expires. We haven't charged your account.

We'll contact you shortly.

March 16, 2021

Charged $99USD for the app, when I barely used it
Was uninstalled as quick as installed yet a charge was applied? Will be requesting a refund as a cost such as this is quite inflated for no sales generated for abandoned carts via this app.

Love & Destiny
Australia
9 days using the app
Amplified replied March 16, 2021

Hello! We charge our users depending on the plan they're in after the free-trial ends, and as an anticipated charge for the whole month. We contacted you through email, check it out whenever you can 😄

July 21, 2017

sorry its not free its 5$ a month

Monkeyboardpro
Israel
5 months using the app
February 25, 2017

bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit

Feel Spirit
United States
5 months using the app
Edited March 13, 2019

It didn't do anything to help increase sales. Maybe I'm doing something wrong. It didn't do anything to help increase sales.

Babynees
United States
About 2 months using the app
July 16, 2018

I found very questionable figures in my metrics. I took several screen shots of what they said I had in "recovered sales" and what I actually had in their reports. I am disappointed this app has screwed me. They claim I had 12,500 in recoveries and my report said $212.

Although we do have 100,000 a month in sales... Their report shows otherwise.

Message me to discuss. You never respond. I will delete the app at the end of this month and report the fraud to Shopify for sales figure scamming.

Svgdeals
United States
2 months using the app
October 9, 2019

Application d'aucune utilité. Ils font les prélèvement juste après la période d'essai. Donc si vous ne faites pas attention a la date, c'est 29 USD perdu!!

POLOCO
Dominican Republic
30 days using the app