Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and recover lost sales through engaging Email & SMS campaigns, pre-built automations, and real-time metrics. Its abandoned cart email flows and email campaigns are particularly appreciated. The app is easy to use with a user-friendly interface and the customer support team is praised for their quick and efficient assistance. It's suitable for both new and experienced merchants, with many noting significant increases in sales and recovery of abandoned carts. The app's support for multiple marketing and conversion features is also highlighted.

January 3, 2017

will try it asap and let you know thanks

Over 4 years using the app
May 11, 2017

A great and easy to use tool for abandoned cart emails, with other useful tools too! Give it a try--we did, and we're happy. :)

Purple Elm Baby
United States
Over 4 years using the app
Edited May 24, 2017

Great app to use, saves time on recovery emails.

Over 4 years using the app
May 14, 2021

The email automations are really helpful for reminding people if they get distracted. We had an unexpectedly high bill a few months back but the new pricing structure means this shouldn't happen again. The support team are really helpful and friendly.

Eden Cottage Yarns
United Kingdom
About 4 years using the app
CartKit replied May 14, 2021

Thank you very much for your feedback! :)

It makes us very happy to know that you are satisfied with our services.

Let us know if you need further assistance, we will be happy to help.

- Judith C

November 28, 2019

I like that I can use not only emails for abandoned cart, but also push and sms. Four stars because it is so easy to use. If it works as well as the reviews state, It will be 5 stars.

United States
About 4 years using the app
July 27, 2018

I like the options ... customer service is great... need some work on the messenger optins... but I think this going to turn out to be a 5 star when they are done with with it.

Rons Cichlids
United States
Almost 4 years using the app
September 17, 2016

Easy to install. Impressed with many 5 star reviews. We will update review once we are using it.

Bendixens Giftware
United States
Over 3 years using the app
May 10, 2021

New pricing structure is difficult for small businesses but they worked with us and we found a solution. Appreciate their attitude toward the little guys.

United States
Over 3 years using the app
CartKit replied May 10, 2021

Thank you for the review! We are glad that we were able to come to a compromise!

Feel free to reach out if you have anymore questions or concerns!

CartKit Team.

September 15, 2016

Once I see results I'll update the review.

The Glazed Nut Hut
United States
Over 3 years using the app
December 22, 2016

Great App, had some issue regarding installing which was sorted out promptly....thanks

Over 3 years using the app