Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface, easy setup, and valuable features like Live Activity and abandoned cart email flows. They appreciate its ability to increase sales through personalized campaigns and pre-built automations. The customer service is noted for its professionalism and quick issue resolution. The free plan is seen as valuable, with some considering upgrading. The app is particularly recommended for its email marketing capabilities.

April 12, 2017

This app works extremely poorly. We have had it set for an automated email to be sent after 8 hours and we are still doing them manually because of the poor execution by this app.

Wecouponclipz Com
United States
About 1 month using the app
December 31, 2016

The app never sends abandoned email. I checked by keeping in my own cart, felt like fooled for a month.
the notification of item in cart is not proper.

Rediscover Fashion
About 1 month using the app
October 9, 2019

Application d'aucune utilité. Ils font les prélèvement juste après la période d'essai. Donc si vous ne faites pas attention a la date, c'est 29 USD perdu!!

Dominican Republic
30 days using the app
June 2, 2017

Maybe nice app but haven't tried it yet. My issue is, it says free for basic users and i'm being redirected to a page to approve monthly charges on credit card. I don't get it!

Digit Mart
28 days using the app
Edited January 4, 2019

It's not used to it and it's too expensive.So I'm not going to use it.It doesn't work at all.Not at

18 days using the app
March 12, 2019

Pretty much worthless. Emails signup do not sync to shopify email list. Messenger notification does not work. App say email sent for cart abandonment but they weren't. Contacted support about the issues and a support ticket was "Created". Never heard anything back on those tickets. Look for a different solution...

Unique Leather Bracelets
United States
14 days using the app
Edited May 10, 2019

Horrible do not use... they billed me 29 dollars even though i uninstalled and canceled way before the free trial was up. Inconsistent add to cart and cart tracking did not match whatsoever with what shopify was seeing.

Coastal Sea Treasures
United States
14 days using the app
February 28, 2019

Nothing special, not worth $30 a month at all. I don't see why this app costs so much, it doesn't do anything that a lot of cheaper apps can do (probably better at that). The customer service is pretty much nonexistent. If you message them on a Friday don't expect them to get back to you until Monday, and don't expect them to fix any of your issues either (of which I've had multiple). They even had an option to extend the free trial that I messaged them about, and they told me it's no longer an option. I would look elsewhere if you're trying to save your abandoned carts.

Kawaiian World
United States
12 days using the app
November 16, 2018

a real waste of time. Dont try this app i tried to set it on my store and nothing worked. It's also 7 days free not 28

Sky Trendring
United States
10 days using the app
March 16, 2021

Charged $99USD for the app, when I barely used it
Was uninstalled as quick as installed yet a charge was applied? Will be requesting a refund as a cost such as this is quite inflated for no sales generated for abandoned carts via this app.

Love & Destiny
9 days using the app
CartKit replied March 16, 2021

Hello! We charge our users depending on the plan they're in after the free-trial ends, and as an anticipated charge for the whole month. We contacted you through email, check it out whenever you can 😄